We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Unhelpful Staff”
Review of Marks and Spencer

No photo provided
Got a photo?
Add it.
Marks and Spencer
Ranked #122 of 217 Restaurants in Banbury
Restaurant details
Reviewed 20 January 2018

I bought a swimsuit which was perfect so wanted a second one. Couldn't find it in the store and was sent upstairs, downstairs and again upstairs to order one. I felt the staff could have saved me a lot of time with a little bit of cooperation

Thank JaneMay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
JPMiles / Payback Arrow
50
JPMiles / Payback Arrow
Reviews (16)
Traveller rating
Traveller type
Time of year
Language

3 - 7 of 16 reviews

Reviewed 3 October 2017

I love shopping here, because it's not a huge store, and I can get out quickly. Also I love the quality of the food here. Can't beat their fillet steaks!

Thank dovie3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2017

Popped in here with my family this week just for a coffee and need up with a little more coz just couldn't resist what was on offer. Always popular but usually enough space for just one more person when it's needed. Smiley staff which is always a bonus and great food.

Thank Kim V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2016

There is often a long queue and a very limited staff. The air conditioning is put on full blast so many people keep their coats on!

    • Value
    • Service
    • Food
Thank oxgull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2016 via mobile

Called in for coffee and breakfast Saturday morning in October.

Ordered toast, butter and preserves. Sausage application and two cappuccino's.

Coffee served in a takeaway cup apparently the dishwasher was on the blink... must have only just gone on the blink as some people had proper cups...

The downside of a takeaway cup is you don't get a saucer. And if you don't get a saucer you don't get a biscuit... but maybe that's just being picky?

The bigger issue is they don't tell you this is the case when you order, they only explain when they have handed you two takeaway cups and you say you are drinking in the cafe.

Then there's the food. You are told to go and choose your preserve from the display area. You have a choice of marmalade, marmalade or marmalade...

Then, how long does it take to ping a sausage bap and toast some bread? About 15-20 minutes is the answer and this is while the cafe is really quiet.

Wouldn't suggest visiting when it's busy. You would have had to have phoned ahead to order your food.

Thank Raymondson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers who viewed Marks and Spencer also viewed

 
Banbury, Oxfordshire
 

Been to Marks and Spencer? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Owners: What's your side of the story?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing