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“Good for a Wetherspoons”
Review of The Exchange

The Exchange
Ranked #86 of 217 Restaurants in Banbury
Price range: US$ 6 - US$ 13
Cuisines: British, Fast food, Pub
More restaurant details
Restaurant details
Good for: Child-friendly
Dining options: Breakfast
Description: Town centre pub serving a great range of food and drinks including real ales, craft beers, spirits, wines and soft drinks
Reviewed 27 June 2018 via mobile

I took my niece here as I know she'll eat their children's meals, and that comes with milk and a yoyo fruit thingy.
Generally I'm not so impressed with the adult meals. But my jacket potato was better than usual. It was wonderfully hot, plenty of cheese, a crisp salad with separate dressing.
My mug of tea, as usual, was dire.
Tea needs boiling water, not merely hot.
The menus were unpleasantly sticky, but the loos were clean and hygienic.
So overall a mixed bag, but it's a restaurant and the food was good!
Staff were friendly.
There are steps up to the bar area so not so good for disabled customers, but there are tables before the steps and probably it's possible to get service there. Though the loos are also up the same steps.

Thank 664RachelH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elliot B, General Manager at The Exchange, responded to this reviewResponded 28 June 2018

Hi Rachel,

Thanks for taking the time to leave this feedback. We’re glad both you and your niece enjoyed the meals. With regards to your tea, we have a boiler on the back bar which your first tea should have been dispensed from, if you prefer hotter water than our self service coffee machine can provide, please do not hesitate to ask for your refills to be done from the boiler behind the bar, this should not be a problem in any Wetherspoon pub.

We have wheelchair access to the side of the pub which opens into the top section of the pub where the toilets and bar are located.

We hope to see you again soon!

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Reviews (212)
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13 - 17 of 212 reviews

Reviewed 21 June 2018 via mobile

When we arrived very busy. Only one person behind bar. He was very good. Decided to stay, numerous drinks (!) meal for 2. Could not have been better. Well done

Thank Pauline K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elliot B, General Manager at The Exchange, responded to this reviewResponded 28 June 2018

Hi Pauline,

Thanks for taking the time to leave this great feedback, we hope to see you again very soon!

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Reviewed 18 June 2018

Nice pub in the centre of town. Ordered through the weatherspoons app and everything came quite quickly. Nothing wrong with our order and the food was excellent as always. Staff are always very polite. Also one of the better places to go in town for breakfast

Thank fairy-girl-101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elliot B, Manager at The Exchange, responded to this reviewResponded 19 June 2018

Hi Fairy-Girl-101,

Thanks for taking the time to leave this great review, we hope to see you again soon!

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Reviewed 11 June 2018

Don't usually review chain restaurants or pubs but this place is worth a mention . Saturday early evening visit with my wife during one night stop in Banbury . Plenty of friendly ,helpful staff . Beers tried and drunk were excellent and well kept ; food going out was standard JDW fare but the condiments/ cutlery area looked like opening time not 8 or 9 hours into the day . My mate's a licensee so I've started noticing these things ( Sad or what ?! ). The whole place ( including toilet areas ) was incredibly clean and tidy for a busy pub , and there was a really comfortable feel to the place. Staff here are a credit to the chain . We enjoyed .

Thank Huwbutt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elliot B, General Manager at The Exchange, responded to this reviewResponded 12 June 2018

Hi Huwbutt,

Thanks for breaking norm and leaving us some feedback, your comments really mean a lot to myself and the staff (I have passed this review on to everyone). We really take pride in what we do and it makes it all worth it when we get feedback like this!

Hopefully we will see you again soon!

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Reviewed 28 May 2018 via mobile

Nice place, had a couple of rhubarb with ginger gins with tonic water & a slice of red grapefruit, wow! Try one, you won’t be disappointed.

Thank c0ffeebar0n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elliot B, General Manager at The Exchange, responded to this reviewResponded 29 May 2018

Hi c0ffeebar0n,

Thanks for taking the time to leave this feedback, glad you enjoyed the Rhubarb and Ginger Gin! Hope we see you again soon to try one of our other 13 Gins!

Many thanks,

Elliot

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