A magnificent Hotel that has been allowed to fall below standard. The entrance and lobby are out of the opulent Victorian past, but poor maintenance and lack of attention to detail means it falls well short of modern expectations. The staff are courteous and helpful but lack the training needed for modern hotels. The restaurant was clean, serving reasonable food and a good buffet breakfast, but had wonky tables, dirty cups and cutlery and nobody who seemed to be in charge or care. For diners at breakfast to be forced to make their own tea in a cup and not provide a teapot is worse than Motorway service areas. The carpets needed a thorough deep clean throughout.
However certain deals make it extremely good value.More
- Free Wifi
- Free Parking