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“Fantastic stay”

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The Sands - Sea Front Apartments
Certificate of Excellence
Reviewed 1 September 2017 via mobile

Me and my husband stayed for two nights in room 107 no sea view but absolutely amazing wow factor.
It was well equipped even dvd's to borrow.
Very friendly so warm so caring .
Kitchen was funky and stylish in fact this is my new home.
We will be back so very sad to leave.

Stayed: September 2017, travelled as a couple
Thank Steph L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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8 - 12 of 818 reviews

Reviewed 30 August 2017 via mobile

I was very impressed with how well kept the apartment was - was like new! It was lovely too that there was milk in the fridge, bread and some butter and jam portions on arrival. Staff were helpful and friendly.

We had a superior 3 bed which looked straight into North Bay. Absolutely breath taking. Location is good for facilities and for quick access to the beach.

Will definitely stay here again when we next come to Scarborough.

Stayed: August 2017, travelled with family
Thank Jo M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 August 2017 via mobile

We visited Scarborough last year and saw the sands apartments, thought they looked lovely, so decided to stay this year. They are situated in an ideal position.
We booked a sea view apartment after looking at all of the publicity materials and liking the views over the sea to the horizon.
When we arrived, however, we had what we decided should be called a 'bay view'. We had a sideways view of the sea and were facing a crazy golf course and a hill, not the horizon as we had imagined. To add insult to injury the road was VERY noisy. This wasn't a problem during the day but was awful at night. Cars and motor bikes roar up and down the road, apparently racing each other from Peasholme park roundabout up the sea front road. We had the choice of baking in the super hot rooms or being kept awake by the noise.
The apartment was beautiful and very well resourced. I would go back to sands but only if I was guaranteed a genuine sea view room. I suggest that you ring up when booking to make sure that you get a front facing room and not a side facing room - not for the quality of the apartment but for a bit of peace and quiet at night.

Stayed: August 2017, travelled with friends
Thank Tynedale_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 August 2017

We've been coming to the Sands for years now and its still a great place to chill and explore the coast.

This side of the bay has lots to do for kids and is only a short walk into the shops or a longer walk down the seafront.

We had a great time and this was the best apartment we've had so far (we stayed in at least 15 now.)

Just a few call outs;
booking the bigger apartments I'd expect 2 parking spaces, we were told none were free so paid for parking even thought many spaces were empty for days.

The loaf of bread is now a locally baked small loaf and was rock hard, Id rather have a shop bought one.

There was no washing up liquid, we asked 3 times for some and ended up buying some.

The apartments are staring to look a little worn now and could do with some repair, before the new apartments open next door if they want to retain the 5 star rating.

The Wifi is patchy and slow, the welcome pack suggests its not for watching movies, its 2017, good wifi and the ability to watch films, upload your photos is expected now.

Loads of people had electric cars in the car park and not charging is provided for them, the car park is perfectly laid out to have 3 pin 13amp sockets fitted and would save a trip to the shopping center for a top up.

Only minor things that could be fixed and would help justify the £5k we spent on a 2 week holiday.

  • Stayed: August 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
3  Thank Harry P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew O, Guest Relations Manager at The Sands - Sea Front Apartments, responded to this reviewResponded 2 weeks ago

Good Afternoon Harry P,

Thank you for your review we really appreciate your time taken in posting this. In reply to the issues you raised, a number of the car park spaces are privately owned so can give the impression car park spaces are free when we are in fact full. We do try our utmost to get people extra spaces but sometimes it is just not possible on busier days.
The fresh loaf of bread is locally baked in the morning of all arrivals, it does however not last as long as shop bought ones, we do recommend you enjoy it on the first day/morning of your stay.
Apologies on you not receiving your washing up liquid as you will know from previous stays we provide each apartment with a fresh bottle, this issue has been raised to the relevant departments.
The wi-fi can be used to watch movies but as the area is not on fibre (yet) it can just slow down service if multiple units are streaming, hopefully fibre will be available here very soon.
Charging points for cars is being looked into as yes as you mentioned more people are arriving with this type of car.
Again may we offer our apologies if your stay did not live up to your expectations. We do hope to welcome you again soon,
Kind Regards
The Sands Team

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Reviewed 28 August 2017 via mobile

We went has a family trip and it worked out not to pricey the accommodations was clean and tidy and with fantastic views outside very close to loads of attractions and restaurants also nice walks into the town or very handy for local transportation

Stayed: June 2017, travelled with family
Thank harold h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Matthew O, Guest Relations Manager at The Sands - Sea Front Apartments, responded to this reviewResponded 3 weeks ago

Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next visit is just around the corner. Call us if there is anything we can help you with.
Kind Regards
The Sands Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Sands - Sea Front Apartments

Address: Kepwick House Peasholm Gap, Scarborough YO12 7TN, England
Region: United Kingdom > England > Yorkshire > North Yorkshire > Scarborough District > Scarborough
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #2 of 38 Speciality Lodging in Scarborough
Price Range: ₹ 10,422 - ₹ 16,710 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Sands - Sea Front Apartments 5*
Number of rooms: 60
Official Description (provided by the hotel):
Stylish and contemporary, these 5-star luxury apartments have a magnificent location on Scarborough’s North Bay, on Yorkshire's rugged and beautiful East Coast. The Sands are luxurious, award-winning apartments and have been given a 5-star rating by VisitBritain. All apartments have modern 5-star furnishings, flat-screen TVs, DVD players and designer kitchens and bathrooms. The bathrooms come complete with luxurious toiletries and bathroom products from Elemis. Each sea-view Apartment has a grand balcony, where you can look out to Scarborough Castle and admire the stunning sea views. Every apartment is allocated a free parking space in the secure car park. There is a state-of-the-art gym for the exclusive use of guests, as well as a rooftop sun terrace with breathtaking views. ... more   less 
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Also Known As:
The Sands - Sea Front Apartments Hotel Scarborough

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