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“Lovely food, service needs attention”
Review of Bistrot Pierre

Bistrot Pierre
Ranked #26 of 222 Restaurants in Altrincham
Certificate of Excellence
Price range: US$ 11 - US$ 24
Description: Bistrot Pierre's 'raison d'être' is great value French cooking and seasonal menus. We like to combine French bistrot classics such as steak-frites, boeuf bourguignon and tarte au citron with our own take on regional favourites like tarte flambée, Bouillabaisse and paté de campagne. Our relaxed and friendly bistrot is the place to go for any occasion. Open seven days a week serving breakfast, lunch and dinner we have something for everyone, from the two-course prix-fixe lunch for £11.95 and a two-course pre-theatre menu for £14.95 to the sumptuous a la carte menu, and for those with little time we now also offer a one-course lunch menu for just £9.95. Wander through our distinctive French wine list too, with over 20 French wines sold by the glass you will discover something exquisite to drink with your meal. For something a little special we also host a range of events at the bistrot. Join us on the second and fourth Tuesday of every month for our Soireé Gastronomique, a six-course set menu with hearty provincial cooking. This is outstanding value priced at £22.95 per person. In addition, we also offer a special Dine with Wine evening where each course comes with a glass of specially chosen wine. This takes place on the first and third Wednesday of every month, so join us for a delicious two or three course set dinner menu for £22.95/£27.95 per person. We want to make sure there is something for everyone on our menus, whatever your dietary requirements. That's why you'll find plenty of delicious gluten-free dishes as well as a child-friendly menu on offer to help make your experience in our restaurant as easy and enjoyable as possible. If you love what we do and are looking for the perfect present, give the gift of French dining and order our gift vouchers online.
Restaurant details
Description: Bistrot Pierre's 'raison d'être' is great value French cooking and seasonal menus. We like to combine French bistrot classics such as steak-frites, boeuf bourguignon and tarte au citron with our own take on regional favourites like tarte flambée, Bouillabaisse and paté de campagne. Our relaxed and friendly bistrot is the place to go for any occasion. Open seven days a week serving breakfast, lunch and dinner we have something for everyone, from the two-course prix-fixe lunch for £11.95 and a two-course pre-theatre menu for £14.95 to the sumptuous a la carte menu, and for those with little time we now also offer a one-course lunch menu for just £9.95. Wander through our distinctive French wine list too, with over 20 French wines sold by the glass you will discover something exquisite to drink with your meal. For something a little special we also host a range of events at the bistrot. Join us on the second and fourth Tuesday of every month for our Soireé Gastronomique, a six-course set menu with hearty provincial cooking. This is outstanding value priced at £22.95 per person. In addition, we also offer a special Dine with Wine evening where each course comes with a glass of specially chosen wine. This takes place on the first and third Wednesday of every month, so join us for a delicious two or three course set dinner menu for £22.95/£27.95 per person. We want to make sure there is something for everyone on our menus, whatever your dietary requirements. That's why you'll find plenty of delicious gluten-free dishes as well as a child-friendly menu on offer to help make your experience in our restaurant as easy and enjoyable as possible. If you love what we do and are looking for the perfect present, give the gift of French dining and order our gift vouchers online.
Reviewed 16 March 2018

Recently visited on Mother's Day for the set menu they were offering.

We were welcomed and taken to our seat, drinks order taken, we received the wrong order - 5 drinks for 4 people. One of our group claimed the extra drink despite it not being ordered, out of politeness.

The waitress serving us also took our food order at the same point of taking our drinks order. At this point she seemed disinterested as each of our party had to repeat their order at least once for each course.

We received our starters very quickly, which were perfect, as ordered and very tasty. It was when the main course came that an issue arose. 2 of the 4 meals were the same order barring sauce, however they were differently presented and one had extra items (had one been unfinished at the kitchen pass?).

Throughout the meal, the serving staff were trying to clear side plates from our table, reaching over our shoulders and plates as we were trying to eat, which I found highly disrespectful.

Desserts were ordered, which came out quickly again but were not given to the correct people, we sorted these out between ourselves and enjoyed the quality of the food again.

All 3 courses were very good quality and value for money.

The bill came out, which was incorrect, they were charging for extra items which weren't ordered. I queried this with the waitress who claimed I was in the wrong, before reluctantly correcting to bill to the correct value it should have been.

While I understand the restaurant was fairly busy being Mother's Day, the level of service received could have been greatly improved with basic personal skills of listening and respecting people while they are eating.

Date of visit: March 2018
    • Value
    • Service
    • Food
Thank Daniel G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BistrotAltrincham, Manager at Bistrot Pierre, responded to this reviewResponded 19 March 2018

Good evening Daniel G,

Thank you for taking the time to review our Bistrot and it’s great to hear that you and your guests enjoyed your food, and found our set Mother’s Day menu such good value for money.

With regards to you feedback about the issues you had with the general service you received, it’s very gracious of you to be so constructive in your comments and is something that myself and the rest of the management team will absolutely take on board. Instances such as the intrusive way your plates etc were being cleared whilst you were eating and the attention to detail that was lacking in particular. We work tirelessly with training and coaching our team to deliver the seamless service our guests deserve and expect, but please accept my apologies that this wasn’t the case.

I hope to see you in our Bistrot very soon,

Kind regards,
Liam Haig

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Reviews (448)
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101 - 105 of 448 reviews

Reviewed 13 March 2018 via mobile

Absolutely love this place, always the first choice for dining out, have visited multiple times and always been impressed! Staff are attentive and friendly and the food is incredible!

Date of visit: December 2017
Thank sarahfish93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BistrotAltrincham, Manager at Bistrot Pierre, responded to this reviewResponded 16 March 2018

Good evening sarahfish93,

Thank you for your lovely review and it’s great to hear that we continually impress you. I’ll certainly pass on your comments to our team and we’ll no doubt see you soon,

Regards,
Liam Haig

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 March 2018

We'd been shopping and fancied a quick drink on mothers' day! Luckily we managed to get a table in the bar area - the place was buzzing. 2 x large house red @ £12.50 = very good value and delicious.
Friendly bar staff.

Date of visit: March 2018
    • Value
    • Service
Thank Buzzybee61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BistrotAltrincham, Manager at Bistrot Pierre, responded to this reviewResponded 16 March 2018

Good evening Buzzybee61

Thank you for taking the time to leave us such a great review.
Your right when you say our house wine certainly is great value for such a quality wine so I’m glad you enjoyed it.

I look forward to welcoming you back to Bistrot Pierre very soon.

Regards
Liam Haig

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 March 2018 via mobile

Nice food but the manager seemed quite rude and wanted to get customers in and out rather than letting them relax for a meal. Really nice crumble for dessert, would definitely go again for the food.

Date of visit: March 2018
Thank Jess1234J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BistrotAltrincham, Manager at Bistrot Pierre, responded to this reviewResponded 13 March 2018

Good evening Jess1234J,

Thank you for taking the time to leave a review about your recent visit to our Bistrot. It’s great to hear that you enjoyed your food and your absolutely right, the crumble from our dessert menu is amazing and one of my favourites. During busier times of day, particularly over the weekend or on special events such as Mother’s Day, we do have to limit the amount of time each table is allocated. We work really hard to ensure that our guests food and drinks are served in a timely manner so they are still able to relax and enjoy their experience, even with the restrictions on time. I’m sorry you didn’t feel that was the case during your visit but I absolutely look forward to welcoming you back to Bistrot Pierre very soon.

Kind regards
Liam Haig

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Reviewed 10 March 2018 via mobile

As my last day in Manchester, I visit this restaurant again as a full wrap up. The dishes here is perfect from start to end. The lunch set is a big plus. I definitely will visit again.

Date of visit: March 2018
Thank deniskan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BistrotAltrincham, Manager at Bistrot Pierre, responded to this reviewResponded 12 March 2018

Good evening deniskan,

Thank you for taking the time to leave such a great review of our Bistrot. I'm really pleased to see that you enjoyed your visit with us and we look forward to welcoming you back again in the future.

Kind regards,
Liam Haig

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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