We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“Great family break” 4 of 5 bubbles
Review of Hilton Grand Vacations Club at Craigendarroch Lodges

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 1 more site!
Hilton Grand Vacations Club at Craigendarroch Lodges
Certificate of Excellence
Kirkcaldy, Fife, Scotland
Level Contributor
30 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Great family break”
4 of 5 bubbles Reviewed 11 August 2012

Our family of 4 stayed at the beginning of July for 4 nights. The room was clean and spacious, with the kids bunk beds in their own little niche, creating a little bit of privacy at night. The TV picture was snowy at all times, so that could be improved. The food was good overall, particularly the breakfast. It's fair to say that service at evening meals could be slow - one night we had to wait 45 minutes for our main course. The pools were excellent, with the kids pool being considerably warmer than the adults pool. Our kids attended a couple of the hotel activities - cookie decorating (small extra charge for this) and a magician, and they were both good fun. All staff were very friendly and helpful.

Ballater is a beautiful location. The town centre has several nice shops and cafes, and is an ideal base for whisky fans as there are a number of distilleries in the immediate area. Wildlife was interesting too - on our travels we saw a few red deer, a hare and a bee beetle (look it up!).

Overall we'd definitely consider returning here to explore the surrounding areas in more detail.

  • Stayed July 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Fiferover94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

638 reviews from our community

Traveller rating
    247
    204
    98
    52
    37
See reviews for
164
312
8
19
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (127)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 7 August 2012

Myself & my partner have a timeshare here - lodge number 4. We have been 3 times annually now and i'm so exited for our trip this year in september! My partner has went every year with his family since he was a child & so we decided to get our own lodge! I can assure you it was the best decision we've ever made! The staff are always amazing, we've never been let down by their service once & it really means alot. We have also stayed in the Hotel which was also lovely. Have to mention that the clubhouse is such an asset to the place. We always attend the quiz night, our quizmaster last year was hilarious. We were introduced to one of our now fave performers through a live set performed at the clubhouse (Bruce Davies).The meals are exceptional, i'm so picky and don't like any sauces, but the chef's were happy to accommodation me which was lovely! they didn't make me feel like a burden at all. Spa and pool are one of my highlights, amazingly clean and changing rooms/ showers are nice & spacious. We don't have the problem with being able to smell the pool from the restaurant, as some are saying.

Overall i have to say that we will be returning once a year for a VERY long time!
many thanks to staff who always make our stay as pleasant as possible!

Room Tip: If you can, i would go for a Lodge. spacious, beautiful views, get a great service.
See more room tips
  • Stayed September 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Bambix_x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 6 August 2012

Stayed in one of the lodges near the top of the hill. Very comfortable with lots of space to relax, watch TV or sit out on the balcony and enjoy the fresh air and the view. It had everything including a spa bath and a sauna. Situated conveniently close to the delightful town of Ballater where we picked up some groceries and browsed the unique shops. Used the pool in the hotel which was spotless and other than the rather meagre towel provided, an excellent experience. Ate in the informal restaurant where they offered an excellent 3 course meal option, delicious food and friendly service. Altogether enjoyable stay - would definitely go back.

  • Stayed August 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
Helpful?
1 Thank AgentPaws
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paulatcraigen, General Manager at Hilton Grand Vacations Club at Craigendarroch Lodges, responded to this review, 7 September 2012
Thank you for your kind comments-i am so pleased you enjoyed the use of the hotel facilities during your stay in our lodges. I will certainly pass your comments on to our team members who will be as delighted as I am that you enjoyed your stay with us

Best regards

Paul Leitch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Yeovil, United Kingdom
Level Contributor
68 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 21 July 2012

was very nice. pool was ok and had snooker table and table tennis etc. just a short walk from town. clean and good food. staff were friendly

  • Stayed August 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank David B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paulatcraigen, General Manager at Hilton Grand Vacations Club at Craigendarroch Lodges, responded to this review, 7 September 2012
Many thanks for yuor kind comments-I am so pleased you enjoyed your stay with us.

Kind regards

Paul Leitch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
46 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
3 of 5 bubbles Reviewed 16 July 2012

We stayed overnight in the hotel. First impressions good - welcome staff at reception and hotel complex is impressive on arrival. However, our room was very tired - a stale smell, old fashioned furnishings and in need of decoration. The pool was pleasant and in better repair though spa pools were uncomfortably hot. Saturday night dinner in the restaurant pleasant but nothing special. A common theme seemed to be lack of staff - no-one on hand to help with wifi access (though eventually fixed), no morning newspaper despite being offered and subsequently billed and even though we'd booked a family room, there weren't enough towels to go round and we were told "there's no-one to bring you one up." Hilton service should be better than this.

  • Stayed May 2012, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank wingostar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paulatcraigen, General Manager at Hilton Grand Vacations Club at Craigendarroch Lodges, responded to this review, 7 September 2012
I am so sorry you experienced some issues with your stay whilst at Craigendarroch and that we did not meet our normal high standard of service. I have taken your comments on board and addressed them personally with my team to ensure these issues are properly resolved.

On a positive note I am pleased to see you found the staff friendly and enjoyed the leisure facilities.

Kind regards

Paul Leitch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Ballater
0.0 km away
Hilton Grand Vacations at Craigendarroch Suites
10.0 km away
Loch Kinord Hotel
Loch Kinord Hotel
#1 of 1 in Dinnet
4.0 of 5 bubbles 339 reviews
21.9 km away
Kildrummy Castle Hotel
Show Prices
Show Prices
Show Prices
1.3 km away
Deeside Inn
Deeside Inn
#3 of 4 in Ballater
3.5 of 5 bubbles 544 reviews
21.4 km away
Braemar Lodge Hotel
Braemar Lodge Hotel
#1 of 2 in Braemar
4.0 of 5 bubbles 175 reviews
15.3 km away
Douneside House
Douneside House
#1 of 2 in Aboyne
5.0 of 5 bubbles 239 reviews
Show Prices
Show Prices
Show Prices

Been to Hilton Grand Vacations Club at Craigendarroch Lodges? Share your experiences!

Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / PAYBACK
50
JPMiles / Payback Arrow
Write a Review Add Photos & Videos

Additional Information about Hilton Grand Vacations Club at Craigendarroch Lodges

Property: Hilton Grand Vacations Club at Craigendarroch Lodges
Address: At Craigendarroch Lodges Braemar Road, Ballater AB35 5XA, Scotland
Region: United Kingdom > Scotland > Aberdeenshire > Ballater
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Speciality Lodging in Ballater
Price range (per night): ₹ 11,437 - ₹ 29,802
Hotel Class:3.5 star — Hilton Grand Vacations Club at Craigendarroch Lodges 3.5*
Number of rooms: 131
Official Description (provided by the hotel):
Hilton Grand Vacations at Craigendarroch is a beautiful resort in Royal Deeside. It boasts 32 newly developed luxury timeshare suites along with it's existing 99 lodges set within the grounds, the Keiller Brasserie and Lounge offering a fantastic range of frshly produced and local menu items, an indoor lagoon pool, LivingWell Health Club and The House Spa. The resort also includes indoor games room and squash court together with outdoor play park and tennis courts providing activities for all the family. The resort is perfectly located for walkers and hikers to take in the beautiful surrounding scenery. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com and Agoda so you can book your Hilton Grand Vacations Club at Craigendarroch Lodges reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Craigendarroch Hotel Ballater
Hilton Hotel Craigendarroch
Hilton Hotel Ballater
Hilton Ballater
Ballater Hilton
Hilton Grand Vacations Club At Craigendarroch Lodges Ballater, Scotland

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing