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“Out with Wife Aunt”

Frankie & Benny's - Rotherham
Ranked #75 of 346 Restaurants in Rotherham
Cuisines: American, Italian
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Restaurant details
Dining options: After-hours, Breakfast, Reservations
Description: Frankie & Benny's brings together the best of classic American and Italian in both style and cuisine. In typical stateside fashion, service at Frankie & Benny's is second to none! Nothing is too much trouble for our obliging and friendly staff. So you can relax, settle into your booth and relish the wonderful feeling of a very satisfied appetite... Frankie & Benny's is open for breakfast every day, breakfast dishes start from just £3.95 - With free tea & coffee refills after the first one is purchased! Dine from the great value lunch menu offering main courses for only £6.95 Available Monday-Friday 11am-5pm! Or enjoy the popular Specials Menu for only £9.95, Top up to two and three courses for an additional £2 each, Sunday-Friday. Monday Madness! 25% Off your food bill on Monday Evenings - available between 5pm and 10pm. Excludes Bank Holidays, terms & conditions apply.
Reviewed 6 April 2018 via mobile

Having a lunch time a late meal out with Aunt Jean. A afternoon out do bit shopping here and there. Now going to boots then making a way home soon.

Thank Brian W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (235)
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40 - 44 of 235 reviews

Reviewed 31 March 2018 via mobile

We quite often nip to Frankie & Benny’s for a breakfast on a Saturday morning.
It is what it is - a chain restaurant with a set menu but it’s convenient as it’s only 10 minutes from home in the car and we do the shopping after.

We went on Saturday 24 March at about 9am, the restaurant wasn’t full but there were a few people in and we waited at the door to be seated as we usually do.

In fairness I didn’t recognise either of the staff who were waiting on tables. When we walked in one was checking her phone and twiddling her hair and the other was asking a couple already eating if they wanted a coffee top up - they refused.
Both girls had seen us walk in and both looked at us while we stood there.
After the one who’d had offered a coffee top-up walked in the opposite direction and stood looking in the mirror while her colleague started to focus on her manicure we decided not to bother and walked out.

We stopped going to Frankie & Benny’s because of the same poor attitude to customer service and we won’t go back to the one at Parkgate.

Thank Collette23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 March 2018 via mobile

Now, we all know what frankie & benny’s is about....fast(ish) food, what u see is what u get. All good as long as they get it right. At this branch, they didn’t. No avocado on the chicken, bacon & avocado salad - don’t understand such a basic mistake. The cheese on the cheese n bacon fries is too spicy, and spoils them. And whilst u expect bacon to be salty, it shouldn’t be this salty. Servers were smiley and polite but service was slow.
Have had much better food at other branches; it needs to get better at this one I’m afraid.

Thank Mickey F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2018 via mobile

Waitress friendly and helpful advising with the menu as not too much Vegan choice.
Would of been much better with more availability tho.

Thank Burchy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2018

I attended at the restaurant with my family and was dismayed to find that foods and service had deteriorated.

The new menu which was bright red reminded me of a children's party menu and looked the totally wrong branding.Things got progressively worse when I ordered a glass of wine that cost me six pounds that came in a glass that looked like you would serve water in........

I ordered a mix grill and for twenty pounds expected more then what i received on my plate it look very unappetising. Can I saw that waitresses blowing bubbles with chewing gum whilst serving does nothing for the ambiance of the place..........

    • Value
    • Service
    • Food
Thank Rupert915
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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