I went with my sister and Mum for a spa day, masssage and afternoon tea.
The place itself is absolutely beautiful, stunning building and grounds. The spa is small, a small hotel pool with a sauna, steam room & jacuzzi. It wasn’t overly busy so didn’t really matter it was small. The staff were extremely kind and friendly, I dealt with Natasha mostly as we had to cancel and rearrange a couple of times - very professional, friendly and welcoming. I had a full body massage with Elesha who was AMAZING! Fully recommend.
The facilities were clean and in ok condition, lockers available with a key pad lock system - took us ages to figure them out though. Tea, coffee and water is available free of charge during your time in the spa.
We then went over to the hotel part (you have to go back outside) for our afternoon tea!!! WOW. I was super impressed with the afternoon tea - again extremely friendly staff and very attentive. We had Champagne afternoon tea, and they offer a traditional and savoury one, both so delicious. Lots of choice of teas and coffee and soft drinks included.
Overall I highly recommend a visit for the afternoon tea.
The spa is nice, I like the bigger spas personally as they often include more pools and relaxation rooms. But saying that I would definitely go to New Hall again.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.