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“Excellent hotel with very helpful staff” 4 of 5 bubbles
Review of Holiday Inn Taunton M5, Jct. 25

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Holiday Inn Taunton M5, Jct. 25
Ranked #14 of 17 Hotels in Taunton
1 review
“Excellent hotel with very helpful staff”
4 of 5 bubbles Reviewed 22 April 2012

This has been by far the best of my recent stays in holiday inns. Staff were very helpful and friendly. Food was very good. Rooms satisfactory, all in all would highly recommend it.

  • Stayed April 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank julieaburrows
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris F, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review, 6 May 2012
Thats absolutely wonderful to hear. We are all keeping your review in mind as our objective is to be the best! - so we'll keep working hard (it's great that you think we're on the right track)!
Hope to see you again soon.
Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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587 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (102)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Any
English first
England, United Kingdom
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 21 April 2012

Desreves full marks in comparison to the other places I have stayed at in Taunton. The staff are maybe a little over the top being freindly (feels a bit false) but fair play to this hotel, food was very good, room very warm and clean.

Staff in the restaurant appeared to be working very long hours (doing early breakfast and late evening meals) but full credit to them as they did a cracking job.

Nice touch too with "coffe to go" at the entrance.

Very good hotel and will be happy to stay again.

  • Stayed April 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank J_Brawn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris F, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review, 22 April 2012
I am delighted that you had such a good stay, and thanks very much for posting such a kind review. I am also delighted with my team, and promise you that they are a pretty genuine bunch who really do get a kick out of providing great hospitality!

Look forward to seeing you again when you are next down Taunton way.

Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Shrewsbury, United Kingdom
Level Contributor
39 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 20 April 2012

Booked here as couldn't find a vacancy in local Travelodge. What an amazing difference for very little price increase. Level of service and quality of the room and lack of "penny pinching" means I will be looking at Holiday Inn before travelodge everytime now! Wish we had had the time to use the spa.

Room Tip: We were facing towards the fuel station and were told it wasn't the quietest end, but the insula...
See more room tips
  • Stayed March 2012, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MrUnbiased
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris F, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review, 22 April 2012
Wow, what a great review - and absolutely brilliant to hear that we have turned you on to Holiday Inn!
Can't wait to look after you next time.

Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 18 April 2012

The staff were very helpful and the breakfast was AMAZING and the rooms we always get them with joining doors and the harvester was just out side so we didn't have to far go go to get EXELLENT food and staff.

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank George G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris F, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review, 22 April 2012
So pleased that you enjoyed your stay so much.
Our breakfast is going to get even better soon, with the addition of local Jams and Honey, even Pancakes for the kids (and big kids)! Look out for the new brilliant breakfasts coming your way from the end of May
Thank you very much for posting a review, see you next time.

Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Redditch, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 10 April 2012

Just returned from a 2 night easter break at this hotel.

WOW !!! I use Holiday Inn all the time for work purposes and i'm a member of the priority club points scheme. But very really do we use Holiday Inn for family purposes, don't know why, just never seem to do !!!

From the moment we stepped into the hotel we and the children where treated to outstanding service by the very attentive staff. Nothing and i mean nothing was too much trouble for us. Easter Eggs and hunts for the children, board games, free milk and cookies before bedtime for the children.

Everyone was treated as a guest, the staff had time to chat to our children (7 and 9), free tea/coffee on exit.

Finally someone (hopefully the manager) as twigged "who will attend this hotel at Easter. Answer Families", therefore lets make life as easy as possible for these people.

Incredible staff, fantasic location and will be returning soon (hopefully other Holiday Inn's will read this, for this hotel as set the bar very high).

  • Stayed April 2012, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MarkG2412
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris F, General Manager at Holiday Inn Taunton M5, Jct. 25, responded to this review, 15 April 2012
We love it when we delight someone so much that they just have to give us 5/5!
Thank you so much.

Everyone who stays here is special, whether they are 1 or 101, so we'll keep working hard to make sure everyone has a happy stay.

Thank you again for taking the time to post such a nice review.

Chris
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Taunton M5, Jct. 25

Property: Holiday Inn Taunton M5, Jct. 25
Address: Deane Gate Avenue, Taunton TA1 2UA, England
Phone Number:
Region: United Kingdom > England > Somerset > Taunton
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #14 of 17 Hotels in Taunton
Price range (per night): ₹ 5,120 - ₹ 10,827
Hotel Class:3 star — Holiday Inn Taunton M5, Jct. 25 3*
Number of rooms: 99
Official Description (provided by the hotel):
Holiday Inn Taunton in Somerset is ideally located for both business and leisure guests, conveniently located at J25 off the M5, on the edge of Taunton near the Somerset County Cricket Ground. Taunton, nestling on the banks of the river Tone, is the gateway to Devon and half way house to Cornwall. Bridgwater, Wellington and other parts of Somerset are all within easy reach. Nearby attractions are Dartmoor and Exmoor with 14 areas of natural beauty and over 600 miles of dramatic coastline. The Holiday Inn Taunton has a Spirit club with indoor 15 metre swimming pool, sauna, solarium and fully equipped gym.This Somerset Hotel has 99 air conditioned bedrooms including wheelchair accessible rooms and 24 hour room service. Our large lounge area, which serves a wide selection of food and beverages, is ideal for informal meetings or just relaxing. (Under 12s Stay & Eat Free) With 12 conference rooms that can accommodate from 2 - 280 delegates in purpose built air conditioned rooms with high speed internet access suitable for meetings, training, presentations, banquets, weddings, reunions & parties. We also have external team build areas. Holiday Inn Taunton has ample free parking and is suitable for coaches. ... more   less 
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Also Known As:
Holiday Inn Taunton m5, Jct. 25 Hotel Taunton
Taunton Holiday Inn
Holiday Inn Taunton M5, Jct. 25 Somerset

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