Booked by my husband a lovely family couples long weekend,Poole is a lovely place but the hotel we stayed is was not,the only way are rooms were cleaned because we did it ourselves.Breakfast was a joke it took us over an hour on the first morning,staff only answer to our complaints were I'm sorry,which wears a little thin after they're said it ten times.They just stand about occasionally moving bread from one tin to another,we had to ask for juice to be replenished,it was not as though there were a lot of people in the dining room.The second morning they didn't even bother to ask if we wanted breakfast and the 3rd morning nothing better,seen as I paid for bed and breakfast and didn't actually get it.Service was very slow 4 staff that were working all went out on a cigarette break leaving the bar in attended,there attitude was that we should complain to the owners and then they would maybe employ more staff.i have wrote many a review and have never left a negative one.
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- Also Known As:
- The Antelope Hotel Poole, Dorset