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“Horrible little hell hole” 1 of 5 bubbles
Review of The Carlton Hotel

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The Carlton Hotel
Ranked #15 of 18 Hotels in Ipswich
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Horrible little hell hole”
1 of 5 bubbles Reviewed 30 July 2012

I don't usually give reviews, but this one place really makes me want to warn people. I still want to take a shower everytime I think of this place.
The rooms are tiny, I hve seen broom closets bigger than their rooms and the bathrooms and toilets are disgusting.
The bathroom cieling are covered in mould and the WC has got so many stains on it that I didn't use it once during my stay, instead used the ones in Tower Rampart mall near by.
The bedsheet had suspious looking brown stains on it and tears. The rooms smelled disgusting and musty and the carpets were so worn out in places you could see the floor below.
The staff were rude and unhelpful. The breakfast and the location isnt too bad, but given the general condition of the place, there should be a warning preventing people from going inside it!

  • Stayed June 2012, travelled solo
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
3 Thank TravelBug0281
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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94 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (27)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Northants
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 25 June 2012

Am giving this four stars to try and bring up the average rating a bit! Some reviewers are way too harsh on this budget accommodation. The service was really friendly and welcoming from when we checked in to an excellent breakfast the next day. Yes - the decor is tired and needs redoing but all the essentials are present and the location is a 5 min walk to the town centre which is what we wanted, there's free parking and WiFi and the room was cheap. Great service goes a long way - we've stayed in so called "better" hotels and not been treated anywhere near as well as at The Carlton.

  • Stayed June 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Holdengrove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lowestoft, United Kingdom
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 24 June 2012

I stayed in The Carlton Hotel for one night and got exactly what I was expecting. Clean, cheap and cheerful with a better and more personal breakfast than I have had in far more expensive hotels. Ok it could do with updating but then you would be paying double the price. It's got a great location a couple of minutes walk from the town centre and you can't fault the friendliness of the staff.

  • Stayed June 2012, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank MikeTheSpur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sheerness, Kent, UK
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 21 February 2012

My first impressions were not good. Pulled up in the rear car park to find a load of rubbish piled up which should have been dumped a long time ago. Went in to the reception where the owner met me and took payment. I was in room 17 on the second floor. The room was clean and tidy but old fashioned. It was a bit on the cold side but there was an electric heater in the room which did heat the room to a comfortable level. The bathroom was clean and there were fresh towels which were replaced every day. I had breakfast on the second and third mornings which was on the mediocre side. My advice would be to stick to coffee and toast. The omelette was better than the full English. All in all I think this place should rebrand as a guest house rather than a hotel. Maybe then people would not have such high expectations and the place would stop getting slated. You can get better in a travel lodge or premier inn but for £20 extra per night, then another tenner for breakfast. If you want somewhere cheap to lay your head for the night this place is fine. If you are looking for more than that I would suggest booking elsewhere and paying the extra money.

  • Stayed February 2012
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank zoek1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
1 of 5 bubbles Reviewed 5 February 2012

If I hadn't already paid in full, Id have left the moment we got there. They place is freezing cold, smelly and hasnt been cleaned or seen a lick of pain in the last decade.
The awful spring beds are not easy to sleep on and I had a terrible back ache next morning.
Breakfast was poor, so was the service.
The bath/ toilet was dirty, smelled bad and did not have warm water. They shower gave out a half hearted trickle of water and was no good.
Please avoid this place, or you will regret it!

  • Stayed January 2012, travelled with friends
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank Caledonia_Lassie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Additional Information about The Carlton Hotel

Property: The Carlton Hotel
Address: 41-43 Berners Street, Ipswich IP1 3LN, England
Region: United Kingdom > England > East Anglia > Suffolk > Ipswich
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #15 of 18 Hotels in Ipswich
Price range (per night): ₹ 3,865 - ₹ 4,847
Hotel Class:2 star — The Carlton Hotel 2*
Number of rooms: 18
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