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“Would choose this again !”
Review of Shelbourne Hotel

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Shelbourne Hotel
Ranked #47 of 60 Hotels in Llandudno
liverpool
Level 6 Contributor
34 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Would choose this again !”
Reviewed 5 June 2012

This hotel was lovely. Parking to rear of hotel with lots of spaces. Room was on the 3rd floor but lift was handy if you didnt fancy the stairs. Got a lovely side view of the sea. Room was small but very clean, bed was very comfortble. Plenty of tea and coffee with biscuits. Didnt get up for breakfast but the smell from kitchen was lovely .I have already recomended this hotel to family and friends as it has everything you need as well as a lovely bar/lounge area with fab views of the sea. Will book this again if visiting Llandudno .

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank durie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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135 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (23)
Date | Rating
  • Dutch first
  • English first
  • Swedish first
  • Any
English first
Walsall, United Kingdom
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 16 February 2012

We were greeted by the gentleman on reception asking if our dog was moulting as he appeared to have had an issue with recent guests. Not sure what the response would have been if we'd said yes but thankfully she wasn't. Not the best of introductions. Apart from that, we had a very pleasant stay at the Shelbourne. The room was small but well laid out and clean. The staff were very friendly and helpful. We booked through 'booking.com'. Breakfast was extra at £5.85 pppn and was very nice. There was a lift to all floors, free car park at the rear and free wifi in the rooms. Our dog was made welcome with sausages offered at breakfast! Dogs are allowed in the bar but not the dining room. Overall an enjoyable stay and we would go again.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank misskc59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chester, United Kingdom
Level 3 Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 7 February 2012

Plenty of parking and a lovely warm welcome greeted us, nice cosy room on 3rd floor (working lift) with sea view and hot drinks/tv etc. Given spare keys to let ourselves back in late at night and offered hot breakfast (we sadly slept in and missed it but it smelt great!) Very clean and tidy, and offered excellent value for money - very pleased.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Hollyanna85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derby, United Kingdom
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 22 September 2011

We have stayed at the Shelbourne a few times over the past 3 years. Each time we have been made so welcome, us and our 2 dogs. It's almost like visiting family. The rooms are well laid out, clean and tea, coffee etc stocked up daily. The staff are all really friendly, nothing is too much trouble. The food is great, even sausages for the 4 legged guests. I rang recently to make a last minute booking for a break and they were fully booked. Sue recognised my voice and was really apologetic.....for being full!! We have stayed in a different hotel this time, same welcome, but not as good a hotel. I will ring earlier in future. Definitely one to recommend.
Mike and Alison Davis. Derby

Room Tip: All rooms are good at the shelbourne
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  • Stayed March 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Ajdtaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
wales
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 July 2011

when for 3 nights, paid £270 for mini suite plus sea view, mini suite was 2 chairs, which were not that comfortable,shower room was ok, bed was ok one side,otherside you had about 3inches gap,always lots of tea bags, coffee and biccies and milk,seaview was good from sitting postion,Breakfast was fast! but hit &miss one day l had massive breakfast next day small then next middle side, we had dinner one evening, best thing l cant say about dinner is theres a wertherspoons about 5mins away lot cheaper and nicer,.Owners hardly spoke to anyone, excpet to ask what they wanted to eat, making the stay a bit uncomfortable, as if you werent welcome.Over all l was disappoint for £270 l expect to come away feeling happy and contented, l was happy to come away, which is sad because llandudno is a lovely place and we will be returning but NOT to the shelbourne

Room Tip: take a sea view, but not th mini suite
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  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
7 Thank beakerboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Susan210457, Manager at Shelbourne Hotel, responded to this review, 29 July 2011
We are extremely disappointed that you have decided to complain on trip advisor rather than approaching us on a personal level, as both my assistant and I were both on duty during your stay and therefore gave you ample opportunity to register your complaint on a personal basis. Our large regular clientele are more than complimentary on the standard of food served here and praise the breakfasts and evening meals we serve. Thus reiterating the disappointment we felt that the clients didnt have the nerve to confront either my assistant or myself at any point during your stay. We also find it difficult to understand why they did not cut short their holiday if they were so dissatisfied.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Shelbourne Hotel

Property: Shelbourne Hotel
Address: 13 Mostyn Crescent, Llandudno LL30 1AR, Wales
Region: United Kingdom > Wales > North Wales > Conwy County > Llandudno
Amenities:
Bar / Lounge Restaurant
Hotel Style:
#34 Romantic Hotel in Llandudno
Price range (per night): ₹ 5,555 - ₹ 5,638
Hotel Class:3 star — Shelbourne Hotel 3*
Number of rooms: 16
Reservation Options:
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Also Known As:
Shelbourne Hotel Llandudno, Wales
Hotel Shelbourne

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