A wonderful hotel. Very efficient bit also very friendly and surprisingly nice to kids. Worth every penny. More
- Free Wifi
- Free Parking
We stayed in the hotel for one night to go to a wedding close by. The staff went out of their way to make sure our room was ready early for us to go to the wedding. The communal areas were clean and tidy. the reception staff were very friendly and helpful. We had a room with a small balcony overlooking the sea. promenade and pier. The room was fine & comfortable but maybe the shower unit could have been modernised, The Breakfast was very good and really lovely to be served than buffet style, again the staff were very good with no wait at all. I did find however that it was rather expensive at £111 per night inc breakfast.
Thank you for taking the time to write a review, I am pleased you had a good time and appreciate your positive comments, I will look at the shower in your room to see if it can be improved. Once again many thanks and we look forward to seeing you again.
Our second stay and it will not be our last. Our room on the third floor was very nicely decorated, clean and with a lovely sea view. All the staff are so polite and friendly. The food is amazing really made for a memorable holiday.
Thank you for posting a review of your recent stay, I am pleased you were happy with your room and I will pass on your comments to Gareth in the kitchen, Many thanks and see you again soon.
Have just returned from 4 nights at this fantastic hotel. Coach trip for 20 + driver + courier (myself) where we enjoyed fantastic dinners and breakfasts - miracle that the coach could stand the extra weight coming home! Hotel in lovely position facing the sea and near to the pier. ALL staff very caring and friendly. Rooms clean, warm and very comfortable - even the ones at the back!! Thoroughly recommend!
Many thanks for you great review, it's great to hear your clients were all happy with their holiday, you certainly had the best of the weather. We look forward to seeing you again on your next visit.
Booked a weekend at the Merrion as another hotel in Llandudno I was hoping to stay at was fully booked. Had a sea view room on the first floor. It was really spacious and well equipped. The staff at the hotel are excellent and have obviously had really good customer service training. Food was of a really high standard. Found out they have a loyal customer base and it's easy to see why.
Thank you for your recent review, I am delighted you enjoyed your stay with us in March, You are correct, many of our guests have been returning to us for years and we are very proud of our reputation. I hope we will have the opportunity of welcoming you back again soon.
excellent staff would reconmend this hotel at the highest level quailty far exceeds the 3* rating .
food to 5* standards and quailty dinning room staff so helpful and curteous . unfornatley my realation was taken ill upon the day off arrival but the staff couldnt do enough for my relations including organizing doctors etc and ambulances . including late meals if required .
gladdly this was nothing serious .will come again excellent hotel .
Thank you for your recent post, I am very pleased we were able to be of help during your recent stay, I will pass on your kind words to the staff.
I hope we will see you again soon for a more relaxing and less eventful holiday.