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“Disappointing repeat visit”
Review of The Crown & Anchor

The Crown & Anchor
Ranked #35 of 406 Restaurants in Eastbourne
Certificate of Excellence
Cuisines: British
More restaurant details
Restaurant details
Dining options: After-hours, Breakfast, Reservations
Description: The Crown & Anchor is on Eastbourne's seafront. It has been beautifully refurbished to an extremely high standard, The Crown & Anchor has something for everyone and to many it feels like a home from home. The pub offers you home-cooked meals every day thanks to our talented team in the kitchen and the friendly bar staff are on hand with a large selection of wines, spirits, lagers and ales. Food is served until 9pm daily, with breakfast from 10am until midday. The entertainment comes thick and fast with live music every Friday and Saturday.
Reviewed 28 May 2021

We had been looking forward to eating in the Crown & Anchor on the Friday of the spring bank holiday weekend 2021, about 2 weeks after the pubs were allowed to reopen for indoor catering.
We had previously visited in December 2020 and enjoyed a great meal with attentive staff.
On our repeat visit, the place was freezing with one door permanently open and the other door opening and closing every couple of minutes.
We waited and no one came to bring us a menu or take our order, although we had reserved a table.
Eventually, I had to go to the bar and ask for the menus.
The menus were brought to our table but nobody took a drinks order and we had to wait until they eventually came back to take our food order and only then could place our drinks order.
The food itself was nice, but we weren't given any serviettes or cutlery and I had to go to the bar again to ask for them.
After our meal was served, staff visited our table a couple of times to ensure that all was ok.
The manager was very nice and helpful and was the same guy who we met in December, but the serving staff seemed very inexperienced and we were under the impression that we were witnessing organised chaos.
A relaxing meal it was not and we left after the main course and after only one drink as a drafty platform at a train station would've had equal ambience and warmth to the Crown & Anchor on that night.

Date of visit: May 2021
    • Value
    • Service
    • Food
Thank Gadjetty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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24 - 28 of 1,149 reviews

Reviewed 25 May 2021 via mobile

The meals were absolutely fabulous home cooking. The staff were friendly and helpful and the service was quick and with a smile.

Date of visit: May 2021
1  Thank ljrea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2021 via mobile

There is no substitute for good old fashioned customer service and friendly staff. I visit here occasionally and it is consistently good.

Date of visit: May 2021
Thank Climber793427
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 April 2021

We visited late this afternoon and had a lovely table in the sun. The staff were friendly and attentive and the food amazing. The proprietor even gave my husband a celebratory glass he covered. Will definitely be returning.

Date of visit: April 2021
Thank CatherineT405
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 April 2021

This is the second Sunday we went to the outside eating area it was very windy the staff were amazing they found us a sheltered table when one became available the food was simply delicious all home made and cooked to perfection we had eaten there before several times but in normal times living in the next town we can catch the bus there so double bonus I have had bariatric surgery so my food intake is minimal they happily give you a doggy bag to bring home my vegetables were cooked and I was able to eat and digest them which is just brilliant I will recommend on our site for others thank you all see you in two weeks

Date of visit: April 2021
    • Value
    • Service
    • Food
Thank 283valerieh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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