I recently visited this hotel as part of a large party.On arrival it seemed all was well as reception area is clean and maintained but dont be fooled .Everyone was allocated rooms in a haphazard fashion with little or no instructions given.As all rooms need access via a lift there is only one with strict instructions only to be used by 4 people! so already this was a pitful as most of the party were of a mature age.On inspection some of the rooms were of a "good" standard but the majority were old fashioned, dated, small and extremely shabby.Everyone had paid the same price for their rooms so the difference was clearly noted.We now move on to meal times and the only way to describe this is"school dinners" we were given a STRICT allocated time and we were not able to have any level of flexibility 8am was 8am! The restaurant manager tried to be helpful but obviously had little control some of the staff were rude ,untrained in etiquette and unable to speak English infact one was extremely scary by the name of "Helga". The food was reasonable if a little boring one things for sure I wont be staying here again.
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