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Reviewed 26 February 2019 via mobile

Me, my sister and my 5 year old daughter stayed for 11 days and we Loved it! Its not a 5 star hotel- but reasonable prices- and we did not have High expectations after reading the reviews here, but we were pleasantly supprised. We did experience a few coacroches in our room but I think that can not be avoided especially during rain season. We called the reception and they came straight away to remove it.
The rooms were clean.
We ordered a driver from the hotel to take us from the AirPort and for sightseeing and we can higly reccomend him, his name is Vicash. Trustworthy, not overpriced and know Where to take you for the best sights.
The staff was very friendly and helpful. The food was Ok, we had half board. Some evenings very good food, some was Ok. We also did see a mouse running around outside the restaurant- but it is outside! So i dont know If that can be avoided either ;)
Breakfast was also good- pancakes, omelette, eggs and fruit amongst other think you would expect at Breakfast. Beautiful garden. A public beach on One side of the hotel and a private beach Where we had access on the other side of the hotel.
Would not reccomend the spa- we got massasge there and it did not seem that they were trained. Had our driver arrange for massuses coming to our room- two women from Bali came and that was brilliant!
Would love to have a snack during the day but were told they only had a 3 course lunsj. A bit much for us. But at the public beach near by there was plenty of great take away food.
Overall a great stay and we would go back- and probably will :)

Date of stay: February 2019
Trip type: Travelled with family
3  Thank Janne_81_norge
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HIIBISCUS, Reservation at Hibiscus Beach Resort & Spa, responded to this reviewResponded 18 March 2019

Dear Sir / Madam,

We thank you for your stay in Hibiscus Beach Resort & Spa.

Well noted for your comments,

Thank you

Kind regards,

Melissa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 January 2019

My two friends and I stayed in Hibiscus for 4 nights. When we came we didn't have any expectation about the place, staff was really nice but not helpful at all.

The guy who checked us in told us we can spend RS10,000 during our stay and that this is included in our pacage, that was really strange beacuse we only paid for half board. We asked him few times is that true and he said yes. When we wanted to check our they asked us to pay 300e. We paied that amount because there was no one to help us at the moment.

We know here is misunderstunding about this situation, but it's really strange that 3 of us understood the same thing.

Food was okay, terace is full of cockroaches and they fly everywhere. We didn't want to complain about that because terace is out side and we understand that we can find animals everywhere. But it was not nice to looking at them when you eat.

WIFI is terrible and we couldn't connect in our room.

When we come bed sheet was full of hair and not cleaned. Next morning we asked them to clean our room and change our sheet. We know this can happen and we didn't make any problems about it.

But after all, we would not stay here again and I advise you to choose another place because there is much more better places to stay for the better price.

Date of stay: December 2018
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
2  Thank luglu
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Reviewed 21 December 2018 via mobile

Stayed here with my retired in-laws and 2 children.

Rooms are spacious and tidy, with a stunning view of the palm trees and beaches.

Staff are extremely friendly and nothing is too much trouble for them, well spoken English so no language barriers.

Meals had limited options but very tasty.

Overall a very pleasant stay.

I would recommend bringing mosquito repellent and/or creams but this is Mauritius :)

Date of stay: December 2018
Trip type: Travelled with family
1  Thank Dchoolun
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HIIBISCUS, Reservation at Hibiscus Beach Resort & Spa, responded to this reviewResponded 26 December 2018

Dear Mr Choolun,

We thank you for your positive comment.

We hope to be honored to welcome you back soon.

Happy New Year 2019

Kind regards,

Melissa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 December 2018

Hubby and I were waiting for someone, so we popped in to have a cocktails at the resturant.

Cocaktails were pretty pricey compared to other places nearby, but guessing as it is part of the hotel would explain the price. Think it was Rs200. - but it has a lovely ocean view from the resturant and a nice holiday feel.

We were air bnb'ing so we stole some of that resort vibe feeling.

The cocktails were good.

The area outside seemed nice and that they tried to make an effort. Staff seemed friendly and speedy.

In the Nov season we were told rooms for a couple were €180 per night and toddlers were free.

Date of stay: November 2018
Trip type: Travelled as a couple
Thank WarriorBunny
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HIIBISCUS, Reservation at Hibiscus Beach Resort & Spa, responded to this reviewResponded 26 December 2018

Dear Sir / Madam,

We thank you for your positive comment.

We hope to be honored to welcome you back soon.

Happy New Year 2019

Kind regards,

Melissa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 November 2018 via mobile

We booked her for 4 nights just to get away from an apartment we were staying in. The room was quite big although it had quite a few problems, firstly we opened the door to the fridge which is in the tv cabinet and the fridge nearly fell out, the wood of the cabinet was rotting and not supporting the fridge, the other major problem was the sliding door in the balcony, the lock was broken so you could not lock the door which was not idea as we were on the ground floor. The breakfast was very average as was the evening meal but what really put us off was the rats running around, which nobody seemed too bothered about! The pool was lovely and I spent most of the 4 days laying around it, as was the beach and ocean, it was a lovely setting, although I do object to Europeans getting up at the crack of dawn and 'claiming' their chair with a towel which sat there nearly all day with nobody on it, very rude and I believe hotels need to stop this selfish habit. The location was quite good with a good supermarket 5 minutes up the road and a great public beach.

Date of stay: November 2018
Trip type: Travelled as a couple
1  Thank Linda F
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
HIIBISCUS, Reservation at Hibiscus Beach Resort & Spa, responded to this reviewResponded 28 December 2018

Dear Sir / Madam,

We thank you for your comment.

We are very sorry about all the inconveniences that you had during your stay.

The management will look into this matter.

Thank you

Kind regards,

Melissa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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