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All reviewsmain buscommunal kitchenthe ground floorextra towelstram stationnice loungerooms are smallconvenient locationmin walkbudget hotelclean bathrooman expensive citylounge areachecking instayed here for one nightcity centremodern hotel
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Reviewed 9 October 2017 via mobile

We spent one night here in advance of our cruise with Hurtigruten. The place is clean, comfy and appears newly renovated. It is a bit thinly staffed - with automated check in and a "concierge" that is an iPad. Still, everything went fine and it's close enough to the city center to be convenient. As a drummer, I loved that there was a huge drum
Shop right around the corner!

Stayed: September 2017, travelled with family
Thank gavisphere
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityboxBergen, Daglig leder at Citybox Bergen, responded to this reviewResponded 10 October 2017

Hi gavisphere,

thank you for taking the time to write a review.

We are glad to hear that you enjoyed your stay with us!
You are correct that we have self-service check in machines, and that Mr Boxworthy greets you as our concierge from the big touch screen in the lobby, however, we also have a Citybox Host located at the hotel 24/7. The Host office is located in between the two elevators on the first floor of the hotel :)

We wish you a nice week!

Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 September 2017 via mobile

Stayed here for 2 nights in August as a couple. They had the comfiest bed I think I've ever slept on! We were in a small double which was enough space for us and all our luggage. There was a washing machine and dryer that we used that accepted coins. On the ground floor there was a communal fridge, microwave, sink and kettle and seating area which was helpful as we bought food from the supermarket over the road. There was also a communal television. The wifi speed was super fast. The location is very central and also next to a Bergen bike stand which was a fun way to explore. 5 min walk to the station and bus stop. We had a great time and would definitely recommend.

Stayed: August 2017, travelled as a couple
2  Thank Adventurer0889
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityboxBergen, Leder  at Citybox Bergen, responded to this reviewResponded 17 September 2017

Wow, Adventurer0889!

What an amazing review of our hotel!!

We are glad to hear that you enjoyed our facilities such as the washing rooms, the communal kitchen and TV-lounge. We are also very glad to hear that you liked our free WiFI, as we have really done a big job with making it as stable and fast as possible :)
And yes, the beds are dangerously comfortable! ;)

We are grateful for your recommendation, and we wish you nice weekend!

Warm regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2017 via mobile

The hotel had a Good location close to the city centre. A good option if you want a cheap and good hotel. Smart solution with check in and check out. The staff wasn't all too helpful when there was some trouble with the booking. The beds and the rooms were good. Not so much more to say.

Stayed: September 2017, travelled with friends
Thank Lars O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityboxBergen, Leder  at Citybox Bergen, responded to this reviewResponded 17 September 2017

Dear Lars O,

We are glad to hear that you enjoyed our location, our value for money as well as the self-service check-in machines.
However, we are sad to hear that your experience with our staff was not a good one, as we always strive to offer our guests good service and help with any issues they might have.
You are welcome to send us an e-mail to bergen@citybox.no if you would like to give us some more details on the matter.

We wish you a nice day, and we hope to welcome you back one day!

Kind regards

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Reviewed 15 September 2017

This automated hotel is a great choice in low budget. You check in on a machine an dthe room is modern, small but has everything except a fridge. Also not enough towels but they have a 24 hours office that will give you extra towels and help you out. I have will use this hotel again!

  • Stayed: July 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
2  Thank ThereseTheTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityboxBergen, Leder  at Citybox Bergen, responded to this reviewResponded 17 September 2017

Dear ThereseTheTraveller,

Thank you for taking the time to write a review.

We are happy to hear that you would like to stay with us again, and that you enjoyed our value for money. By not changing the towels every day, and a few other smart solutions like the self-service check-in machines, we are able to keep our running expenses down, and in that way, we are also able to offer our rooms at a lower rate than a lot of our competitors. It also helps us to be kinder to the environment, when we do not preform daily cleaning of the rooms.
However, as you say, it is always possible to go to the Citybox Host office if one wishes to have extra towels :)

We wish you a nice day!

Warm regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 September 2017

Nice simple and very basic hotel in a very good and convenient location, close to the main sights and public transports (train station and bus station). I had the small double which was just right for me, for 2 people i think it would be a tad small but still ok.Room was very clean and the beds comfortable. The staff were brilliant always available to help and answer questions. Checkin and Check out was very easy.
The lounge on Ground floor was used by all guests, it had a TV, small kitchen area and vending machine.
There was a supermarket across from the hotel.

  • Stayed: September 2017, travelled solo
    • Value
    • Location
    • Service
Thank NxxUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CityboxBergen, Leder  at Citybox Bergen, responded to this reviewResponded 17 September 2017

Hi NxxUk,

Thank you for that very thorough review of our hotel :)

We are delighted to hear that you liked your stay with us, and that our staff where able to help you with your questions!

We hope to welcome you back one day, and we wish you a nice day!

Kind regards

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