I normally try to write reviews that are balanced, and I'll try to do my best in this case too. Venner is a place that I enjoy going to. The food is okay, same with the service.
However, today was a huge disappointment. The "biffsnadder" tasted awful. The fries were okay, but other than that, the meal was overpriced and dissatisfying. When I tried to express this in a polite manner to the waitress, she just asked my to be more specific. When I did get into specifics, she shrugged (sort of) and said "I'll tell the chef". I said "okay......" She replied "okay" and went about here business not even looking at me. The waitresses never came by our table to ask how the food was. I was really surprised to experience this at this establishment.
It's hard to write a review like this without sounding like a stuck up over demanding costumer. However, I do hope to receive better food, and service if I ever return. I doubt it!