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Dilnaz_Bharucha
Mumbai, India

Fantastic stay at a quirky cool hotel

5.0 of 5 bubblesReviewed 16 Jun 2019via mobile
The hotel is huge and on the train station. It took us five minutes to walk up from the lobby to the other end of the hotel where our room was. But the place is cool. An environmentally friendly place where they clean the rooms on request or after four days. No use of plastic and they even had a bag in the room in case you wanted to give some of your old clothes away to charity.
The breakfast room is small and can be crowded especially when the hotel is full. The breakfast is simple basic yet delicious. The thing I appreciated the most was the staff. They are friendly chatty and will go the extra mile to help. The rooms were big airy and spacious and extremely clean. We had a room overlooking the Opera House. Absolutely loved our stay there. Thanks.
Date of stay: May 2019
Trip type: Travelled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Johanna F, Daglig leder at Comfort Hotel Grand Central, responded to this review
Responded 1 Jul 2019
Hi there,
Many thanks for this great feedback. We hope that you come back to us again soon!

Enjoy the summer,

/Johanna & Team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 7 June 2019

It was tricky to find the hotel, so I headed to Tourist Bureau. The hotel is located opposite the Tourist Bureau, inside the station building, entrance in the corner.
Free wifi, clean rooms, checkin at 15.00. Great buffet breakfast. We went to local supermarket to get supplies for several days.

Date of stay: June 2019
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank 104jobell
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 June 2019

Yes, this hotel is in a perfect location for those coming and leaving by train. Also, the room was spartan yet clean.
That said, when we entered the crowded front desk area, the storage room door was wide open and (since our tour company had sent the luggage ahead) there was our luggage in plain sight. The front desk person told us to just go on in to the room and get whatever is ours. It wasn't until I got to the guestroom that I realized my bag lock had been tampered with (unsuccessfully yet damaged). The next morning, breakfast was so crowded there was no place to sit and most of the food was constantly depleted as soon as it was placed out. People were pushing and grabbing bread etc. with their bare hands. What food we did get was less than delicious so we just checked out and ate in the station. The Norway in a Nutshell tour should be more careful about hotel recommendations.

Date of stay: April 2019
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
2  Thank Pathfinder45885
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Johanna F, Daglig leder at Comfort Hotel Grand Central, responded to this reviewResponded 13 June 2019

Hi there,
Thanks for your feedback. I am truly sorry that your experience at the hotel wasn't up to par. We always strive to become even better and your comments about the luggage room and breakfast will be followed up. Our luggage room should be locked at all times and only guests with bag tags get access. We will make sure to keep this space locked. Our breakfast is simple but great and has everything to give our guests a great start. During busy mornings you can also sit outside in the hall so there should always be available seats. I hope you will give us another chance on your next visit to Oslo.

Have a great summer!

All the best,

Johanna & Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2019 via mobile

Stayed in standard double room , both rooms were big, clean and one of the room was facing the fjord and opera, very big bathroom and balcony having very nice view of fjord but one needs to have good height 5feet 9 Inches to view the same, no tea/coffee maker, very good breakfast spread including non veg, room cleaning not done everyday, comfortable bed, very near or continuation of the central train station , very convenient for going to the airport by train and the hotel packed breakfast for us on the day of departure as we left very early, all staff were courteous and helpfull

Date of stay: May 2019
Trip type: Travelled with family
1  Thank ManeckB
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 4 June 2019

Easily the hotel in Oslo I find easiest to recommend. It was be hard to find more ideally situated hotel that strokes such a great balance between price and comfort. The free breakfast is good quality and offers a wide choice and the staff are exceptional.

Date of stay: June 2019
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NordicChoiceHotels.com
2  Thank Freedom43558662414
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 1 June 2019

We liked the location of the hotel as it is located right at the Oslo Train station. Rooms are very small and cleaning services are provided if requested. Tram / Bus Stations are in front of the hotel making Commuting very easy. Breakfast was adequate.

Room tip: Upper floor for low noise
Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
2  Thank rsawh78298
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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