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All reviews belvedere palace great hotel rennweg station booked an executive room salm brau city centre business hotel minute walk free mini bar public transport hotel is located tram line spacious room large hotel european hotels sitting area old city
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Reviewed 21 October 2018

Good value for money, located 10 min away from the center
large rooms and bath rooms though need little maintenance
did not get the breakfast option as there are many options near the hotel with a 2 min walk
No free water you have to buy from the reception for 1 Euro
and you can get free coffee and tea from there also and use it in your room
had only few interaction with staff but one bad incident
2nd night went to the reception to get some water and coffee sachet and asked the gentleman for black coffee so his answer was pick from the box
we told him we wanted black coffee and the box got only 2 in one
his answer was in a very rude way that this is what they have
we told him that the dat before we asked and the gentleman gave us black coffee
he answered rudely with the the same reply this what we have
to clarify we asked they don't have at all or they don't have at all
the answer was this is what we have
i was not sure it was worth talking to him but the way he spoke to us is an indication of the way hotel treats the guest

Date of stay: October 2018
  • Trip type: Travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank omarhDXB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Austria Trend H... S, Manager at Austria Trend Hotel Savoyen Vienna, responded to this reviewResponded 22 October 2018

Dear Omar A,

first of all thank you very much for taking the time to write a review about your stay.

I happily note that you enjoyed the size of our rooms and the location of the Austria Trend Hotel Savoyen.

Regarding your comment about the employee at the reception I would like to apologize. Friendliness is a really important topic and the situation you had to experience is definitely not our quality standard and not the way how we treat our guests. Please accept my sincerest apologies for that.
Be assured I will definitely talk to the front office manager about your comments.

Nevertheless I would like to thank you for your constructive comments and assure you that they are really important and helpful for us as we are always trying to improve our quality standard in order to meet the expectations of our guests.

We would be happy if we can welcome you again at the Austria Trend Hotel Savoyen.

Yours sincerely,
Martin Pfeifer
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 October 2018

Easy 3-minute walk from the Wien Rennweg train station, made this an easy access hotel from the main train line. Was also close to Metro services.

Hotel appearance was very nice, with spacious lobby and feeling of quality. Room was clean, very comfortable and large. Bathroom was also very large.

Date of stay: July 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank Seaslug007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 October 2018 via mobile

Very well appointed and modern hotel, as short 20 min walk from old town Vienna. Very comfortable beds in large rooms. Breakfast selection, not as good as other hotels we stayed in on our European trip.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank dartman444
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2018

What a wonderful place to stay in Vienna. Easy to walk to the Belvedere Palace, I jogged around the palace and gardens every morning. The breakfast buffet was wonderful, great selection of high quality foods. The staff was very welcoming. The rooms were very well appointed and the one minor issue we had with lighting was quickly resolved.

Date of stay: August 2018
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
2  Thank randelt2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 October 2018 via mobile

Have just returned from a 3 night stay at the Savoyen... went with my husband and children, age 17&19

We had the most wonderful time here. I asked in advance for a complimentary upgrade and some Prosecco in our room as this visit was part of my husbands 50th birthday surprise.
They upgraded both our rooms to the executive rooms and had Prosecco and pastries in both rooms. Was such a
Wonderful treat

The service at the hotel
Is amazing. Everyone is very friendly and helpful. Great bar staff who made fantastic cocktails every night
The hotel is well situated next to the Belvedere Palace and a 20/25 minute walk in to the city centre.

I would recommend a visit to Salm Brau restaurant about a 5 minute walk from
The hotel ( turn left out of
The main entrance) this is an authentic Austrian restaurant... we ate there twice!

All in all we loved Vienna and this hotel helped a great deal towards our relaxing and happy stay

Thank you!

Date of stay: October 2018
Trip type: Travelled with family
1  Thank elj71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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