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All reviews schoenbrunn castle rooftop room metro station nice hotel city centre summer palace free wifi hotel is located public transportation flat screen christmas market sofa bed walking distance minute walk tea and coffee making facilities comfortable room close proximity
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Reviewed 7 November 2017 via mobile

Good hotel with nice rooms. Clean and good space. Location is convenient if having businesses in that part of the city or to visit Schönnrunn palace. Station for subway very close so also easy to go down town.

So the only small negative remark was breakfast. There was a good selection but I found the buns rather dry and the coffee was also not particularly good. I did not eat dinner at the restaurant, but from colleagues I heard it was good.

Staff very friendly.

Stayed: October 2017, travelled on business
Thank hjdk15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard2, Manager at Courtyard by Marriott Vienna Schoenbrunn, responded to this reviewResponded 8 November 2017

Dear Guests,

We are glad that you enjoyed the stay in our hotel and thank you for your positive feedback.

However, we are very surprised that you rate us by a low level, even though you marked our good location, the nice rooms and the friendliness of our staff.
We regret that you had negative aspects at the breakfast buffet.
We offer our guests an extensive breakfast selection. This includes different types of bread and buns. We also offer a selection of coffee variation free of charge.

We hope to have an opportunity to better your experience with us whenever your travels bring you back to Vienna.

Kind regards

Your Team of Courtyard by Marriott Vienna Schoenbrunn


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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2017

A lovely 5 night stay at this hotel. The buffet was excellent each morning and the staff very helpful and friends particularly Mr Cisse and Humair. The location was spot on with walking distance to Schoenbrunn palace and gardens and the zoo. The U-bahn was also a short walk away. We ate in the restaurant and that was excellent service by Mr Cisse and the food also excellent

  • Stayed: October 2017, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank Alison L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard2, Manager at Courtyard by Marriott Vienna Schoenbrunn, responded to this reviewResponded 3 January 2018

Dear Guests,

thank you very much for your kind Feedback! We are very happy you enjoyed your stay and our Service met your expectations.
We hope to welcome you again at our Hotel
Warmest regards

Your Team of Courtyard by Marriott Vienna Schoenbrunn

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Reviewed 1 November 2017

Only problem was finding the place after getting off the U Bahn on a cold dark evening. A tree obscured the protruding sign. However a friendly local soon sorted us out. Pleasant room with plenty of storage space, very clean, good bathroom/shower room, good air con. Excellent, friendly staff. Good restaurant and bar. Very convenient location for U Bahn and a short stroll from Schonbrunn Palace. Vienna's U Bahn is a brilliant way to get around the City. Would definitely recommend it.

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank littlemac40g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard2, Manager at Courtyard by Marriott Vienna Schoenbrunn, responded to this reviewResponded 3 January 2018

Dear Guests,

Thank you for your review and your comments regarding your last stay.

We are very happy that you enjoyed it. Your positive comments are a good motivation.

We look forward to welcoming you soon again at our Hotel

Best regards

Your Team of your Hotel Courtyard Vienna Schoenbrunn

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Reviewed 30 October 2017

Traveling with a tour group. to get to the train station was a walk through a bus depot with a burnt out car and then another couple of blocks. There is a good restaurant just down the street (on the right) and around the corner a market. The room was the best of our stay in Eastern Europe. Breakfast Buffet was good, though they all seemed the same.

  • Stayed: September 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Janet W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CourtyardSchoenbrunn, Manager at Courtyard by Marriott Vienna Schoenbrunn, responded to this reviewResponded 30 October 2017

Dear Guests,

Thank you for sharing your experience at the Courtyard Vienna Schoenbrunn through Tripadvsior.

We see that there is room for improvement based on your feedback.

Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon!

Sincerely,

Your Team of Courtyard by Marriott Vienna Schoenbrunn

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Reviewed 30 October 2017 via mobile

Very friendly staff, excellent customer service. So thankful for the kindness of waiter Humair, room attendant Monika, and the front desk attendants Vanesha (?) and others. Your team made our family's unexpected stay at this Courtyard by Marriott location very pleasant, thank you.

Stayed: October 2017, travelled with family
Thank D J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Courtyard2, Manager at Courtyard by Marriott Vienna Schoenbrunn, responded to this reviewResponded 3 January 2018

Dear Guests,
On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at Courtyard Vienna Schoenbrunn.

It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! By taking pride in putting people first, we are not only executing the mission of our founders, but exceeding the expectations of our valued guests.

Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Thank you for staying at the Courtyard Vienna Schoenbrunn and we hope you choose to create more memories here whenever your travels bring you back to Vienna.

Your Team of Courtyard by Marriott Vienna Schoenbrunn


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