They market their address as "Mariahilfer Str. 32". You cannot access Hotel from Mariahilfer Str from 24x7. They are in fact closer to Lindengasse str. I went with luggage via Mariahilfer Str, could not locate hotel. Wasted 10 mins in international roaming call. Hotel receptionist said she is alone and can not come to pick. Not only that from Mariahilfer Str, you need to climb 4-5 steps so there is accessibility issue.
There was no porter at hotel and we carried luggage trolly ourself. Well I don't have any issue with this but I only want to highlight the hotel is way understaffed.
Another main issue as small blankets. We had a queen bed and they gave us 2 small blanket. When I asked for one big blanket, they said they only one one small blanket. It was so small that I couldn't fit in properly and could not sleep well on any night.
The wooden flooring was broken and bathroom/room sleepers were not provided. The bathroom door always used to collide with bathtub glass. The garbage bin in bathroom was broken and was not replaced even after complain.
I did not expect much from breakfast but it was same with limited options all days. We stayed for 5 nights.
Good parts! The location. It has vey nice neighborhood. But I will try some other Hotel in same area next time.
- Official Description (provided by the hotel):
- NH Wien City is the perfect place to enjoy your stay right next to the historical center of Vienna, by the city's main shopping areas and countless other attractions and conveniences. ... more less
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- Also Known As:
- Nh Hotel Vienna
- Nh Hotels Vienna