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Reviews (2,128)
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Show reviews that mention
All reviewsopera housequiet side streetexcellent hotelkarlsplatz stationcity centrebreakfast buffetsparkling wineminute walkquiet locationwithin easy walking distancebreakfast was amazingwould highly recommend this hotelstate operamain attractionsold world charmbeautiful citywonderful stay
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177 - 182 of 2,128 reviews
Reviewed 29 November 2017

As a group of 12 Rotarians, we spent 5 days at the Kaiserhof Hotel and couldn't fault anything. The staff are very friendly (speak good English), the rooms very comfortable and spotless and the breakfast sumptuous.
The location is great for the opera, museum quarter and U-Bahn to all destinations if you can't make the 20 minute walk into the centre

  • Stayed: November 2017, travelled with friends
    • Value
    • Rooms
    • Service
2  Thank _rh_goldsbrough
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelKaiserhofWien, Verkaufsleiter at Hotel Kaiserhof Wien, responded to this reviewResponded 4 December 2017

Good afternoon,

thank you so much for taking time to comment your stay at the HOTEL KAISERHOF WIEN. We appreciate your compliments and your feedback and looking forward welcoming you back again at the KAISERHOF WIEN one day.

Kind regards
Yours KAISERHOF Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 November 2017

Excellent location - easy 5-10 minute walk from the main attractions in Vienna.

Quiet - Slightly away from the inner ring on a tucked off street. Makes it quiet and elegant but still close to the action.

Friendly, professional staff.

Excellent breakfast buffet - best we had on our trip to 4 countries.

  • Stayed: November 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank skyao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelKaiserhofWien, Verkaufsleiter at Hotel Kaiserhof Wien, responded to this reviewResponded 4 December 2017

Dear Skyao,

thank you so much for taking time to comment your stay at the HOTEL KAISERHOF WIEN. We appreciate your compliments and your feedback and looking forward welcoming you back again at the KAISERHOF WIEN one day.

Kind regards
Yours KAISERHOF Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 November 2017 via mobile

It's difficult to fault this hotel. It's well located, 10 to 15 minutes walk from all the main attractions. Our room was elegant, comfortable and quiet at night. Breakfast was good with great coffee. The staff were friendly and helpful. Definitely recommend.

Stayed: November 2017, travelled as a couple
1  Thank BobBoulby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelKaiserhofWien, Verkaufsleiter at Hotel Kaiserhof Wien, responded to this reviewResponded 28 November 2017

Hello from Vienna,

thank you for taking time to comment your stay at the HOTEL KAISERHOF WIEN. We appreciate your compliments and your feedback and look forward welcoming you back again at the KAISERHOF WIEN.

Kind regards
Yours KAISERHOF Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 November 2017

Staff at this hotel are exceptional especially the lady who was on the front desk (wish I had noted her name). The hotel is an easy 5-10 minute walk from the opera house (turn right out of the front door then right at end of road and continue straight ahead)

  • Stayed: November 2017, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Wayne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelKaiserhofWien, Verkaufsleiter at Hotel Kaiserhof Wien, responded to this reviewResponded 28 November 2017

Dear Wayne,

thank you for taking time to comment your stay at the HOTEL KAISERHOF WIEN. We appreciate your compliments and your feedback and look forward welcoming you back again at the KAISERHOF WIEN.

Kind regards
Yours KAISERHOF Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 November 2017 via mobile

I was very concerned when I found out it was a Best Westerm but don’t let the name fool you as it was a superior boutique hotel, wonderful staff, great rooms, and amazing bedding! Very good breakfast. I wish all Best Westerns were like this!

Stayed: November 2017, travelled with family
Thank adam s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelKaiserhofWien, Verkaufsleiter at Hotel Kaiserhof Wien, responded to this reviewResponded 28 November 2017

Dear Adam,

thank you for taking time to comment your stay at the HOTEL KAISERHOF WIEN. We appreciate your compliments and your feedback and look forward welcoming you back again at the KAISERHOF WIEN.

Kind regards
Yours KAISERHOF Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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