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“Poor and unfriendly service”

Cafe-Konditorei Aida
Ranked #73 of 134 Dessert in Vienna
Price range: US$ 3 - US$ 6
Cuisines: Cafe
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Restaurant details
Good for: Child-friendly
Dining options: Breakfast, After-hours, Delivery, Takeout
Neighbourhood: Inner City
Reviewed 1 June 2018 via mobile

Outdoor tables are crammed together - shoulder to shoulder, no room to get in or out.
But, worse part is the terribly slow and unfriendly service.

Waitress pointedly ignored several customers either waiting to pay, or waiting to place an order - really rude and unacceptable.

And - after paying €25, for a “long awaited” snack - charged €1 to use toilet.

Just a tourist trap

Thank cymru1948
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (1,159)
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46 - 50 of 1,161 reviews

Reviewed 21 May 2018

A nice cosy place for desserts.
Ideally placed in the city centre, a wonder aura and the rates are not too high.
However the strudel was not tasty - they cannot make it properly, the place is stuffy and lacks space with little tables inside.
The general impression id good.

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    • Service
    • Food
Thank Otto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 May 2018

This is an overrated so called "italian" ice salon.
Nothing to do with Italy....
It was crowded, one can hardly walk between the tables.
Service is of an incredible rudeness. The decoration of the salon is totally worn out and of a very bad taste.
The things we ate (cake and coffee) were not bad, but not that great quality.
I gave this place only 1/5 because of the total lack of education of the waiters and waitresses.

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    • Service
    • Food
Thank 9000Gent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 May 2018 via mobile

I had better ice creams before. Good prices. The staff was rude and unpleasant. I tried coconut and pistachio. My mother tried coffee and chocolate. Just an ordinary ice cream...

Thank Mandalena K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 May 2018 via mobile

We didn' t know that place before, and passing by we saw very nice pastery... we came in and we had no regrets at all. All was good and people very welcoming. Highly recommended place .

Thank Ecila G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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