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“Not the best Mercure”

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Mercure Secession Wien
Ranked #138 of 362 Hotels in Vienna
Vienna, Austria
Level Contributor
15 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Not the best Mercure”
Reviewed 24 May 2012

Plus: Location (just next to Naschmarkt and Karlsplatz). Room size.

Lows: Bad Wifi. Breakfast room way too small.

There are better accor hotels for business travelling in Vienna like the Hotel Am Konzerthaus.

  • Stayed June 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank frwien
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elisabeth D, Manager at Mercure Secession Wien, responded to this review, 29 May 2012
Dear guest,
thank you very much for taking the time to describe your impressions regarding your stay at our hotel. First of all, we would like to apologize for the inconveniences described.
Please be assured, that an excellent treatment of our guests is first priority to us.
Sincerely,
Elisabeth Dissauer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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646 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (38)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Hungarian first
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English first
Montreal, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 May 2012

This is the second time we have stayed at the Secession Wien and now we are hooked. The location is great, the rooms are charming (including air conditioning) and it is close to the U-bann, the Naschtmark and frankly near everything you would like to see in Vienna. We would highly recommend this hotel. Great value for dollar.

Room Tip: ask for room not facing main street if you want a quieter experience
See more room tips
  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Robert Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elisabeth D, Manager at Mercure Secession Wien, responded to this review, 24 May 2012
Dear client,
thank you very much for taking the time to describe your impressions. We very much appreciate your comments regarding your stay with us. It is always a pleasure to receive positive feedback.
We will share your comments with the entire team. Your feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
We are looking forward welcoming you again and hope your next visit will be as pleasant as the previous one.
Sincerely,
Elisabeth Dissauer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bellinzona
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 April 2012

Spent 3 nights at this hotel, took advantage of a pretty good deal here, around 80euros / night, not bad at all for such a central location. So, good value for money, even though the building is quite old, so don't expect anything fancy. Rooms were big enough and so was the bathroom, which was not in super good shape - the odd looking window wouldn't lock properly and had to be kept straight with some paper towel... :-/ Oh and the bed was not really comfortable, I had a double room but it was actually two twin beds next to each other... mh.
Other than that service was ok, and again, the location was very good for the price, walking distance to most central attractions and to the subway.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank tex1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Elisabeth D, Manager at Mercure Secession Wien, responded to this review, 16 April 2012
Dear client,
thank you very much for taking the time to describe your impressions regarding your stay at our hotel. We will share your comments with the entire team. Your comments are highly valuable to us to constantly improve the quality of our service.
We are looking forward to welcoming you again in Vienna.
Best regards
Elisabeth Dissauer
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Mercure Secession Wien

Property: Mercure Secession Wien
Address: Getreidemarkt 5, Vienna 1060, Austria
Phone Number:
Region: Austria > Vienna Region > Vienna > Mariahilf
Amenities:
Bar / Lounge Business Centre with Internet Access Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites
Hotel Style:
#66 Family Hotel in Vienna
#102 Luxury Hotel in Vienna
#116 Romantic Hotel in Vienna
#130 Business Hotel in Vienna
Price range (per night): ₹ 4,852 - ₹ 14,338
Hotel Class:4 star — Mercure Secession Wien 4*
Number of rooms: 70
Official Description (provided by the hotel):
A home away from home, right in the centre of Vienna. Our cosy 4 star hotel is celebrating its 100th anniversary and has been completely renovated to mark the occasion. The Mercure Secession offers a combination of classic Viennese style and modern comfort. Facilities include 70 spacious, airconditioned rooms, suites and apartments, bar with Internet terminal, WLAN in the lobby and private parking. The opera, Stephansdom Cathedral, museums, Ringstrasse and Karntnerstrasse are only a short walk away. ... more   less 
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Also Known As:
Mercure Secession Wien Hotel Vienna
Mercure Hotel Secession Wien
Mercure Hotel Vienna

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