We decided to take the Vienna bus tour as opposed to the hop-on-hop-off tour due to the negative reviews of the latter tour. Overall, this tour was good. The tour guide, Ingrid, was excellent, informative, funny and organized. However, we anticipated that we would be getting out of the bus more frequently and this was not the case. You get a good sense of the city via tour bus and there is one stop at the major castle in the city where you have the chance to walk the gardens or have a coffee. Otherwise, expect to stay on the bus for a ride through the city. I would only recommend this tour to those who do not want to be too active yet who would like to see the city in a few hours. We also found it very expensive for what you reap from the tour.
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