Fully agree with other reviewers regarding the cordial atmosphere and personal approach provided by the hotel owners.
Another obvious plus is the spa area - spacious, clean and modern.
Excitements about food quality is, to my mind, slightly exaggerated. It's just OK, some dishes are better, some worse. You can put up with it always remembering that it's Austria and not Italy :)
The downsides are very few and hardly worth mentioning. I would never do but having spent a week in January in a fantastic 4* in Val Gardena I cannot help comparing both.
1. Service in the restaurant - the staff people from Eastern Europe are extremely nice and try their best but lack the experience and due to their poor English sometimes simply do not understand what you want from them.
2. Wine list. The owners either just do not care or are a bit over-patriotic in promoting the Austrian wines which does not look like a good idea. The list of French and Italian wines is limited by 2-3 second rate positions at unbelievably high prices.
Overall - decent hotel but my next trip will be to Italy.
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Booking.com and Agoda so you can book your Erika Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Erika Hotel Kitzbühel