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“Very helpful staff”

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Radisson Blu Hotel Altstadt, Salzburg
Ranked #30 of 132 Hotels in Salzburg
Certificate of Excellence
Amsterdam, The Netherlands
Level 5 Contributor
65 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Very helpful staff”
Reviewed 6 April 2012

Hotel is located in the city center. Room was ok. Nothing special but ok. But staff was extremely friendly and helpful. I will stay at this hotel again for sure.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AndrewBrooklyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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783 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (132)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
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  • Any
English first
Istanbul, Turkey
Level 5 Contributor
86 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 5 March 2012

We were at Salzburg , beginning of February 2012 , for the Mozart Week . We stayed at Altstadt Hotel and we loved it . We stayed at Room 504 , which was top floor , kind of an attic room ,very spacious and with a good side view of River Salzach .This hotel was very practical for us because it is centrally located,within very reasonable walking distance to all our Mozart concert venues . We were very happy to drink the specially prepared delicious potato soup at the hotel's restaurant, after the night concert. While we enjoyed our red wine at that late hour , the hotel crew was very hospitable with their warm service . This hotel is also very close to the shops and restaurants,so we very much enjoyed its central location.
We also enjoyed the breakfast very much and the restaurant with a very good view of River Salzach .I would highly recommend this hotel . And, if you are a classical music fan , I would highly recommend the Mozart Week next year , January 24 - Feb. 3 , 2013 .

Room Tip: There is a disco nearby , if you would be disturbed by the beat , ask for a room whereby you would n...
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  • Stayed February 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank zuhtu92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andover, United Kingdom
Level 6 Contributor
110 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 27 February 2012

We booked this hotel for our 40th wedding anniversary staying three nights before travelling on to Innsbruck. Checking in was smooth and our bags were taken to our room. On our first night I requested an ce pack due to a muscle problem, the young girl on reception was very obliging and continued to be throughout the stay.

Breakfast is included in the price for a room at this five star hotel and is very acceptable and comprehensive, the dining room staff are quick to bring tea or coffee to your table also.

The room though comfortable does not offer any coffee or tea making facilities which was a huge disappointment, in addition when I asked for some water to take to my room I was told to take from the mini bar, it appeared to be too much trouble and a small sigh was made, I was told that it would cost me the same from reception which was 3.29euros for a 0.25 L bottle. This young girl did not have rhe same attitude of her colleague and made it plain I was a nuisance to her! I decided then that I would not ask for any more water from the hotel and the next day found that the supermarket along the road sold water at 1.19 for a litre!

The room itself was nice, traditional and with a comfortable bed, however, the pillows are too soft and like wafers on only one per person, if you ask they will provide further for you. Unfortunately the back of the hotel backs onto the river Salzer, and there are quite a few bouncer controlled bars two of which are Irish bars, the noise on Saturday night went on until well past 3.30 am. I was assured that Sunday would be better but still loud thumping till well past midnight! The young girl on reception openly admitted that there are a couple of rooms which are rarely used due to the noise.
There was a reading standard lamp that worked but wa so lopsided it was propped against the desk unit, in addition to this a separate toilet and bathroom, the bathroom floor was heated which was nice, two sinks with gold fittings nice white towels and bathrobes, but rough and could do with softener. The bath/ shower is poor the door is so difficult to position and has rubbed the enamel off of the side of the bath and bits came away when you moved the door to get in and out!
Not a bad stay and the old town is lovely but I would not go back again.
The bar area is unattended and another guest said you will be lucky they take ages. The menu was not very comprehensive for evening meals.

The town itself, it is worthy horse drawn carriage ride, there are several restaurants to choose from . We went tO St. Peters restaurant and the food was delightful, Zum Mohen was welcoming and the price was good. The castle at the top of the fennicular railway is of poor value for money I thought it was money for old rope at 11.00 euros each and not offering as much as it appears to in the brochure. Best review I could give this is the spectacular mountain view.
The hotel offered tour info and we booked a double tour saving a little money, the first tour we went to the Berchesgarten region and it snowed the scenery was wonderful, a trio to the salt mines was also included, I didn't not like but the husband did and was good value for money,. An afternoon trip to the lakes and mountains finished the day off after a break of and hour, this too was good. Total per person 69.00 Each. But well worth it for nine hours.

Room Tip: Make sure you ask for a room away from the street.
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank sanfairyann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Frankfurt, Germany
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 27 February 2012

The hotel location is central, but this has a downside. There is a night club directly next door and we spent two nights waiting for the throbbing base beat of the music to stop at 3am before being able to sleep. The road is known as the "party mile" so be warned. Otherwise, the breakfast and restaurant is up to the standard you would expect. The staff-some are really nice, others somewhat indifferent. For a 5 star I expected more comfort, and better lighting in the room.

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank M W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Turkiye
Level 3 Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 13 February 2012

Very good hotel with a classy decoration and environment. Welcomes you with a red carpet :)
Offers vale service at 28 euros per day. Breakfast is 24 euros per person and staff is very helpful.
I totally recommend you this hotel.

Room Tip: Suits are very nice with two rooms.
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Eren78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Radisson Blu Hotel Altstadt, Salzburg

Property: Radisson Blu Hotel Altstadt, Salzburg
Address: Judengasse 15, Rudolfskai 28, Salzburg 5020, Austria
Phone Number:
Region: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#24 Luxury Hotel in Salzburg
Price range (per night): ₹ 14,139 - ₹ 36,099
Hotel Class:5 star — Radisson Blu Hotel Altstadt, Salzburg 5*
Number of rooms: 62
Official Description (provided by the hotel):
In the centre of Salzburg; landmark building can be traced to the 14th century; near all major points of interest & shopping. ... more   less 
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Also Known As:
Radisson Salzburg
Salzburg Radisson

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