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“It does the job”

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Crowne Plaza Hotel Salzburg - The Pitter
Ranked #15 of 132 Hotels in Salzburg
Certificate of Excellence
Zurich, Switzerland
Level Contributor
55 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“It does the job”
4 of 5 bubbles Reviewed 30 April 2012

Stayed at the Crowne Plaza with my children (age 8 and 12) for the weekend. The hotel is functional and clean and conveniently located to visit Salzburg. It is easy to reach by car and it was easy to drop the car outside and take advantage of the valet service the hotel offers. We didn't go to any of the restaurants (I think is a lot more interesting to eat somewhere in the old town) but had breakfast at the hotel and the breakfast served was good. This hotel is not one to rave about but if you are in search of a functional place to stay in Salzburg the Crowne Plaza does the job.

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EvaCJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,528 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (174)
Date | Rating
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English first
Hamburg, Germany
Level Contributor
23 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
2 of 5 bubbles Reviewed 23 April 2012

very small with open inside connection door, when I explained to receiption she answered rudly, other room is empty and dont worry when this connection between two rooms is open?????

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AlirezaMirsepasi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review, 4 June 2012
Dear AlirezaMirsepasi,

Thank You for writing a review about your recent stay with us. We work very hard to ensure our facilities and service are superior and we strive to be the best hotel around. It sounds like we fell below your expectations. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.

Sincerely,

Ben J
Case Manager
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Barton-upon-Humber, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed 23 April 2012

We have just returned from a three night trip to Saltzburg. This was to celebrate our wedding anniversary.
On the night of our anniversary we went to the Fine Dinning Restaurant at this Hotel. We had not made a reservation, so hoped we could get a table. At the door we were met by Christian who said it would be no problem and escorted us in. The service we recieved was outstanding and the food was excellent.
At one point i was taking a photo of my wife when Christian asked if he could take one of us both,at this point the camera battery went flat, he went away and five minutes later came back with replacement batteries, we were very immpressed with him and the whole experience of the evening.
I would highly recommend this restaurant.

  • Stayed April 2012, travelled as a couple
    • Service
Helpful?
Thank clive b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
173 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
4 of 5 bubbles Reviewed 21 April 2012

The hotel is clean and spacious with comfy beds. The place was clean and the location was really great (5 minutes from the Mirabel Gardens).

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LANYC1110
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Istanbul
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
3 of 5 bubbles Reviewed 17 April 2012

This was a clean, pleasant hotel and the staff were helpful. It was in a good location between the train station and the center of town, and seemed like a good value.

But it's a huge deal for me when the internet doesn't work. We were in a room far from the main stairwell/elevator well, and our internet signal was incredibly low (one bar out of five). 85% of the time we couldn't use the internet at all in our room; we had to go sit on steps in the stairwell because the lobby was under construction. Very ghetto. And other guests stared at us as they tried to make their way down the stairs.

I have written before about how, in the year 2012 in Europe or North America, it's no longer legitimate for hotels to say "you can use the internet in the lobby or in our special area." That is not OK, Mr. Brightly Smiling Hotel Person. The internet must work in my own room where the bed is. The internet signal must be strong and fast in every room in the hotel, not just the rooms near the router. Spend the $60 a pop for more routers and make sure the whole hotel is covered. Join the new millennium please.

Room Tip: If you're not near the stairwell the internet might not work
See more room tips
  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travel9873
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Crowne Plaza Hotel Salzburg - The Pitter, responded to this review, 30 May 2012
Dear travel9873,

Thank you for writing a review about your recent stay with us. We are glad you enjoyed your room accommodations. We work very hard to ensure our facilities and service are superior and apologize the speed of the Wi-Fil below your expectations. We take all reviews positive and negative very seriously, and your feedback will help us improve for our next guest or your next visit.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask.

Sincerely,
Jaime W
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Hotel Salzburg - The Pitter

Property: Crowne Plaza Hotel Salzburg - The Pitter
Address: Rainerstrasse 6, Salzburg 5020, Austria
Phone Number:
Region: Austria > Austrian Alps > Salzburg Region > Salzburg
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#12 Luxury Hotel in Salzburg
#14 Romantic Hotel in Salzburg
#14 Business Hotel in Salzburg
#17 Family Hotel in Salzburg
Price range (per night): ₹ 7,506 - ₹ 17,028
Hotel Class:4 star — Crowne Plaza Hotel Salzburg - The Pitter 4*
Number of rooms: 199
Official Description (provided by the hotel):
In 2014 the hotel Crowne Plaza Salzburg - The Pitter was newly renovated and extended. € 15 Mio were spent to create new perspectives and dimensions. Experience typical ,,Salzburg flair" at this traditional hotel, which was already opened by the Pitter family in 1864. This ,,Grand Hotel" offers 198 rooms and suites and is located directly in the city centre of Salzburg. Reach the famous Mirabell Garden & Castle within 2 walking minutes and the main station within 7 minutes by foot. "Salzburg Airport W.A. Mozart" is easily accessed by car or public transport (Bus number 2) within 15 - 20 minutes. Indulge yourself in a brand-new, spectacular location above the roofs of Mozart's city and enjoy drinks and delicacies of our cuisine. Experience the magic of Salzburg at highest level at the IMLAUER SKY - Bar & Restaurant. Open throughout the year from breakfast until at least 1 am! Typical, regional delicacies and a selection of over 30 beer specialties is served at the oldest beer cellar in town, at our legendary "PitterKeller". During fair weather the "PitterGarden" is open for you. New fitness area with sauna and mountain views from the private rooftop-terrace. Hotel guests relax and train there at no extra cost. Endless possibilities at the newly built ,,Pitter Event Center" for YOUR event. 6 glass domes and a total space of 450 sqm make the "Pitter Saal" unique in Austria. ... more   less 
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Also Known As:
Crowne Plaza Salzburg
Crowne Plaza Hotel Salzburg

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