From the minute we walked into the hotel we were treated liked return guests and extend every courtesy. The front desk staff was very attentive and our room was ready even though we arrived before noon. We had room #10 which faced the Getreidgasse but with the double glazed windows we had no issues with noise. The batroom was very generous in size and had every needed amenity. The room was fairly large, especially given the age of the hotel.
The beds were the only slight negative. In a country known for quality linens and bedcovers as well as pillows, it is always a bit odd that the actual bed is usually not that comfortable. Unfortunately, that was true here as well. The bed was fairly hard and a tad lumpy.
The hotel has fee internet next to the library on the first floor. A little maze-like to find the first time but a plus.
We ate dinner at the hotel one night and had the breakfast buffet the next morning. We ate in the "formal" dining room for dinner and the wait staff deserves an A for unobtrusive and yet friendly service. The menu is extensive with a good wine selection. Game is a featured item and we were very pleased with the choices (dual language menus are available)
The breakfast buffet is your typical German/Austrian buffet with rolls, meats, cereals, juices and cheeses(and eggs made to order). At 32.50 Euros it edges toward being overpriced for what is offered and it is best enjoyed if you get a hotel rate where brekfast is included.
Overall, you cannot beat the location, the service and the charming character make for a most exceptional stay.
- Official Description (provided by the hotel):
- Multiple Conde Nast Gold list and Travel + Leisure World's best awards winner - all our 69 rooms and suites boast authentic Salzburg-style décor handpicked by Countess Harriet Walderdorff. The original antiques, handmade furniture, and native rag rugs are opulent and discreet at the same time, and honor 600 years of hotel history. Meeting point of local and international celebrities year round who appreciate the flawless and discreet service the hotel is famous for. ... more less
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- Also Known As:
- Goldener Hirsch Hotel