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“The art of driving away customers” 2 of 5 bubbles
Review of Austria Trend Hotel Europa Graz

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Austria Trend Hotel Europa Graz
Ranked #17 of 75 Hotels in Graz
Certificate of Excellence
A TripAdvisor Member
“The art of driving away customers”
2 of 5 bubbles Reviewed 27 January 2005

Stayed for one night and will not return. Was asked to give a credit card upon checking in. Still somewhat unusual in hotels of German speaking Europe for guests from neighboring countries, except hotels of international chains. Could not comply since I was temporarily without card. Behavior of the rather snobbish lady at the front desk worsened. Was requested to pay in advance and had no problem with that. Moved into the room and noticed that the minibar had been cleared out and the cooling unit deactivated... Other problems: Jalousie broken, heavy traffic noise around-the-clock from the main street in front of the hotel.

I did not appreciate this hotel's attitude towards its guests and the bad value for money there.

  • Stayed January 2005
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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206 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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1 review
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 24 September 2004

Trend Hotel Europa in Graz was OK - very clean, very comfortable beds, tiny bath towels, fairly boring and anonymous, bad English slogan ("Service To Feel Well"), good buffet breakfast of meat, cheese, smoked salmon, bread and rolls, pastries, juice etc. - essentially all the usual trappings of an Austrian hotel chain.

Parking was 13 euros extra, and heating was off in hotel (technicians hadn't turned it on yet after the summer).

Would neither avoid nor go out of my way to repeat.

  • Stayed September 2004, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
7 Thank dp359
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Austria Trend Hotel Europa Graz

Property: Austria Trend Hotel Europa Graz
Address: | Bahnhofgürtel 89, Graz 8020, Austria
Phone Number:
Region: Austria > Styria > Graz > Lend
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #17 of 75 Hotels in Graz
Price range (per night): ₹ 5,507 - ₹ 12,074
Hotel Class:4 star — Austria Trend Hotel Europa Graz 4*
Number of rooms: 116
Official Description (provided by the hotel):
Business-oriented 6-story Hotel centrally located across from train station. ... more   less 
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