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“The art of driving away customers”

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Austria Trend Hotel Europa Graz
Ranked #15 of 76 Hotels in Graz
A TripAdvisor Member
Thalwil, Switzerland
1187
Reviewed 27 January 2005

Stayed for one night and will not return. Was asked to give a credit card upon checking in. Still somewhat unusual in hotels of German speaking Europe for guests from neighboring countries, except hotels of international chains. Could not comply since I was temporarily without card. Behavior of the rather snobbish lady at the front desk worsened. Was requested to pay in advance and had no problem with that. Moved into the room and noticed that the minibar had been cleared out and the cooling unit deactivated... Other problems: Jalousie broken, heavy traffic noise around-the-clock from the main street in front of the hotel.

I did not appreciate this hotel's attitude towards its guests and the bad value for money there.

  • Stayed: January 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
6  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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74 - 78 of 240 reviews

Reviewed 24 September 2004

Trend Hotel Europa in Graz was OK - very clean, very comfortable beds, tiny bath towels, fairly boring and anonymous, bad English slogan ("Service To Feel Well"), good buffet breakfast of meat, cheese, smoked salmon, bread and rolls, pastries, juice etc. - essentially all the usual trappings of an Austrian hotel chain.

Parking was 13 euros extra, and heating was off in hotel (technicians hadn't turned it on yet after the summer).

Would neither avoid nor go out of my way to repeat.

  • Stayed: September 2004, travelled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
7  Thank dp359
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago
Google Translation

  • Stayed: January 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Tom C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2018
Google Translation

  • Stayed: January 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Alessia R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 December 2017
Google Translation

Room Tip: Las habitaciones que dan a la estación de tren son muy ruidosas por el intenso tráfico rodado de la...
See more room tips
  • Stayed: October 2017, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank JMBS2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Austria Trend Hotel Europa Graz

Address: | Bahnhofgürtel 89, Graz 8020, Austria
Region: Austria > Styria > Graz > Lend
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #15 of 76 Hotels in Graz
Price Range: ₹ 6,000 - ₹ 12,400 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Austria Trend Hotel Europa Graz 4*
Number of rooms: 116
Official Description (provided by the hotel):
Business-oriented 6-story Hotel centrally located across from train station. ... more   less 
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