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“Fantastic as usual!”

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Monte-Carlo Bay & Resort
Ranked #4 of 10 Hotels in Monte-Carlo
Certificate of Excellence
GreenLeadersBronze level
Reviewed 14 July 2017

Once again a sublime weekend at this beautiful hotel, with their new sea swimming pool and fabulous food by the fantastic chef. As usual nothing was too much trouble for the staff, and they were kind enough to show my husband, who was recovering from a bad knee injury and was not as mobile as he usually is, the quick routes with least stairs around the hotel and on one occasion allowed him to ride in the service elevator to access the private party we attended in the Mediterranean Garden on Saturday evening. Another first rate break in this wonderful place.

Room Tip: higher floors have better views, rooms facing the pool or on the east side if you want a sea view or...
  • Stayed: July 2017, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank pollyjb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent W, General Manager at Monte-Carlo Bay & Resort, responded to this reviewResponded 17 July 2017

Dear Guest,
Thank you very much for your loyalty and for having taken the time to share your impressions.
We are pleased to read that you enjoyed once again your experience and that our Teams meet yours expectations. Be assured that your review has been discussed with them.
We are looking forward to welcome you again in a near future.
Kind regards,
Vincent Waltregny
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (1,665)
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30 - 34 of 1,665 reviews

Reviewed 13 July 2017

The hotel is beautiful and gives you the impression of being a five star property. Lovely surroundings and impressive architecture. However, the service is absolutely the worst I have ever experienced in Monaco. The personel at the check-in were nice and friendly but obviously not trained at all. The staff at the restaurants were directly rude which is not ok when paying €390 per night and €8 for a small bottle of water. We had a mountain view room and was not informed of the construction work taking place behind the hotel so we woke up due to heavy noise. The hotel would not even provide a free bottle of water in the room. Also very poor WiFi. Will never stay there again no matter how beautiful it is.

Room Tip: Rooms facing the ocean - not the pool
  • Stayed: July 2017, travelled on business
    • Location
    • Cleanliness
    • Service
Thank swedishtraveler4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent W, General Manager at Monte-Carlo Bay & Resort, responded to this reviewResponded 17 July 2017

Dear Guest,
Thank you very much for your stay and for having taken the time to share your feeling.
We do apologize if your experience did not meet your expectations. We have well noticed your comment concerning the Team attitude and be assured that your remarks have been shared with them.
This is not representative of our level of services. We did remind them our quality standards to ensure a high level of customer mind as it should be. We reiterate our apologies
Despite this experience, we are looking forward to welcome you again in a near future.
Kind regards,
Vincent Waltregny
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2017

We thoroughly enjoyed our stay at the Monte Carlo Bay. The hotel was first rate in every way. The swimming pools were wonderful and aided by hot, beautiful weather. We stayed on the 9th floor and the elevators were amazing. The staff was friendly and helpful. Everything in Monaco is expensive but we felt like we got all that we paid for in our room and meals at the hotel. We enjoyed the breakfast buffet included with our room rate. The internet was by far the best we experienced in our multiple stop European vacation. This is a place that we will dream about visiting again some day!

  • Stayed: July 2017, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Woody0155
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent W, General Manager at Monte-Carlo Bay & Resort, responded to this reviewResponded 17 July 2017

Dear Guest,
Thank you very much for your stay and for sharing your experience.
It’s very pleasant to read such enthusiastic comment. Be assured that your review will be shared with the Team.
We are looking forward to welcome you again in a near future.
Kind regards,
Vincent Waltregny
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 July 2017 via mobile

We stayed for two nights and the staff are wonderful. Price of course is to be expected for Monte Carlo but really a great ambience. I would definitely recommend this hotel. Rooms are spacious and great views. Very clean. A perfect resort to spend a relaxing day. The pool area is so lush.

Stayed: July 2017, travelled with family
Thank antomom1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent W, General Manager at Monte-Carlo Bay & Resort, responded to this reviewResponded 17 July 2017

Dear Guest,
Thank you very much for your stay and for sharing your experience.
Your comment has been shared with the Team.
We are looking forward to welcome you again in a near future.
Kind regards,
Vincent Waltregny
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2017 via mobile

We stayed here for our anniversary for 4 days. Hotel is lovely and staff couldn't be more helpful. It's luxury! Pool even though for me was very deep all the way, husband loved that it had sand at the bottom. Pool food and drink is pricey not really worth it, I guess it comes with the expensive of the hotel. There's a shuttle bus that takes you to casino square which is great. The walk isn't bad either. Would defiantly recommend and come back.

Stayed: July 2017, travelled as a couple
Thank Barbara D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Vincent W, General Manager at Monte-Carlo Bay & Resort, responded to this reviewResponded 11 July 2017

Dear Barbara,
Thank you very much for your stay to celebrate this special occasion with us.
We are pleased to read that you enjoyed your experience at the hotel and that our Team meet yours expectations. Be assured that your comment will be shared with them.
We do hope to have the pleasure of welcoming you again in a near future.
Cordially,
Vincent Waltregny
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Monte-Carlo Bay & Resort

Address: 40 Avenue Princesse Grace, Monte-Carlo 98000, Monaco
Region: Monaco > Monte-Carlo
Amenities:
Bar / Lounge Business Centre with Internet Access Casino and Gambling Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Monte-Carlo
#3 Business Hotel in Monte-Carlo
#4 Luxury Hotel in Monte-Carlo
#4 Spa Hotel in Monte-Carlo
#4 Family Hotel in Monte-Carlo
#4 Green Hotel in Monte-Carlo
Price Range: ₹ 17,797 - ₹ 90,300 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Monte-Carlo Bay & Resort 4*
Number of rooms: 334
Official Description (provided by the hotel):
Cultivating a relaxed, sophisticated atmosphere, the Monte-Carlo Bay Hotel & Resort offers a new approach for a legendary destination where lightness, indulgence and good times reign.The Monte-Carlo Bay Hotel & Resort is an authentic prestigious club nested on a dream-like island, renewing the spirit of the legend and splendor of the 30’s, chic and light, luxurious and relaxed.Once through the hotel entrance, designed to mimic that of a private residence, a solarium, terraces, cascades and gardens signed by Jean Mus all play their part in creating a new Garden of Eden of pleasure and elegance.Situated parallel to the eastern of the Larvotto peninsula on Avenue Princesse Grasse, the Resort offers a sweeping view of the tip of Roquebrune-Cap-Martin and the Monte-Carlo Beach complex. ... more   less 
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Also Known As:
Monte-Carlo Bay Hotel And Resort
Monte-Carlo Bay Hotel Monte-Carlo

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