The hotel was well maintained. We found the room service staff to be pleasant. The rooms are a bit small. I should preface these remarks by saying that we went from Paris where we stayed in the George V to this hotel. Ordinarily, the shortcomings of this hotel would not be as annoying. However, our perspective is somewhat skewed by the almost flawless execution of service and hosting one will find at Goerge V.
We made friends with one of the bellmen who took excellent care of us - which turned out to be very helpful when we needed something since the concierge and front desk seemed less willing to help. The concierge was ok though somewhat disappointing. The reception desk was simply rude at check in. I speak conversational level French and spoke to her in both English and French. Eventually, I had to treat her as rudely as she treated us to effect some change in her behavior.
The hotel has a great pool area - nice facility with several options including a sand bottom. But, they must send their pool staff to moron school or something. The waiter was nice, but the pool boys who cleaned and straightened the place were in need of serious tutoring on how to treat guests. They were mostly rude and treated guests as an inconvenience. The hotel also has the strangest and silliest pool towel process I have ever encountered. Considering how inexpensive pool towels are, I suspect they spend more tracking the towel than the towels are worth. The system seems as though it was designed by an engineer who was instructed by the hotel accountant to find a way to reduce towel theft - at any cost.
The food with room service was decent - the fois gras was actually pretty good and more than one could eat.
The rooms were small as is the custom in Europe. I had a suite and found it nice but small.
The television channel selection was somewhat limited.
We will probably return next year despite the above so it was not all bad. Also, we have heard that it is not much better at the other hotels in town.
- Official Description (provided by the hotel):
- Cultivating a relaxed, sophisticated atmosphere, the Monte-Carlo Bay Hotel & Resort offers a new approach for a legendary destination where lightness, indulgence and good times reign.The Monte-Carlo Bay Hotel & Resort is an authentic prestigious club nested on a dream-like island, renewing the spirit of the legend and splendor of the 30’s, chic and light, luxurious and relaxed.Once through the hotel entrance, designed to mimic that of a private residence, a solarium, terraces, cascades and gardens signed by Jean Mus all play their part in creating a new Garden of Eden of pleasure and elegance.Situated parallel to the eastern of the Larvotto peninsula on Avenue Princesse Grasse, the Resort offers a sweeping view of the tip of Roquebrune-Cap-Martin and the Monte-Carlo Beach complex. ... more less
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- Also Known As:
- Monte-Carlo Bay Hotel Monte-Carlo
- Monte-Carlo Bay Hotel And Resort