Not really wath you expect in Monaco, and for this price, a little tired. Staff was good, breakfast was OK. Quality of bed and shower could be better.More
- Free Wifi
Not really wath you expect in Monaco, and for this price, a little tired. Staff was good, breakfast was OK. Quality of bed and shower could be better.MoreShow less
Dear Madam, Sir,
many thanks for your review, we apreciate you're satisfied and we are working on improving our rooms, they will be better very shortly.
The hotel looked nice as we entered but our room was a bit tatty and overlooked a building site. The location was at the top of a hill so beware if you cannot walk far. The staff were efficient but not very friendly. The breakfast was nice but nothing special. However all this pales when you walk down to the harbour and look back up at the scenery!!!! Planning another visit to Monte Carlo but will definately stay somewhere else.
Dear Sir, I'm deaply sorry you were a bit disappointed for the view, shortly all this willbe finished. We are also plannig some new furnishing, in the next few months. Concerning the location, we are at the begging of the hill, the top is higher where you'll find the exotic gardens.
We arrived early and our room wasn't ready. There was a suite ready so we got upgraded! Very nice room and we found the staff helpful but not overly friendly.
Many thanks for your review, we are very pleased you're satisfied even if for part of the staff, was on his first experience.
Small boxy room, dingy and not clean. Expensive and bad service. Never again!!!
Dear Sir, honestly I find this very hard to beleive, may be something went wrong with your sojourn, but not so drastic.
Terrible stay in Hotel Ambassador! The room was disgusting, dirty, old and overpriced! The service was terrible, the attitude of the staff disgusting, an overall horrible experience! We were staying on business and all we were after was a comfortable stay in a clean hotel for the night. Instead we got a slap in the face with a wet kipper and for 170 EURO! The buffet breakfast was non existant and if you are thinking of planning to stay here....dont bother!
Dear Madam, Sir, many thanks for your reply, but it doesn't look like you stayed in the same hotel as per other guest very satisfied of our service. How ever we are improving a lot our product and refurbishing the rooms, so very shortly if you wish to give us another chance, I'm sure you'll be satisfied.
Checked out of this hotel only yesterday. Location is good with it being close to the train station and cafes.
The room we stayed in was clean and big enough for us. The hotel has free wifi but that's really the only upside.
The breakfast lacks and the staff are pretty rude also, the aircon doesn't really work very well and you have to wait ages for the hot water to come on.