Big welcoming smiles from the front desk staff upon arrival made our day. All the staff was polite and ready to serve without overcrowding you. The breakfast was excellent so was all the food in the restaurants. The room service very prompt with an extensive food menu available. Drinks at the bars on the expensive side but given the environment the ambiance and the 5star service I can accept that, (besides if you want to have few more drinks there is the Chester's bar just across the road with very reasonable pub prices).
The rooms were very clean so were all the facilities (gym, sauna, pools, spar etc) and public areas. The only point I can mention on the negative side was that the wash line in the bathroom was not working to dry our cosies and the TV set in the room was of a previous generation.
This is the second time we staid at the Grand Resort and we shall definitely go back.More
- Free Wifi
- Free Parking