Arrived on 21st April, was welcomed and taken to our rooms by a concierge determined on selling day trips. Room at first looked very nice, lovely balcony with beautiful view. We were on 8th floor in room 843, they class it as a deluxe room.
After spending a bit of time in the room, a few things came to our attention 1 the balcony door was broken and wouldn't lock, 2 the toilet lock was also broken, the bath leaked and when you slid the sliding door closed you could see where the paint had bubbled and was peeling off so this has been an ongoing problem. 3 it was extremely noisy not only with the church bells that have no rhyme nor reason nor pattern to their going off a humdinger, there was a private party on the Saturday night, a fashion show on the Sunday night then maintenance works going on the rest of our week, so not a relaxing, calming week!
If you wanted a minibar you had to request it and also a bath robe wasn't supplied in the room, maybe this would save our embarrassed looks at a particular large man who after swimming insisted on getting into lift with just a towel wrapped around him.
The spa is extremely expensive so we used sawadee spa at bottom of gorg Borg street, more time and half the price! no drinking water supplied in the room only a litre bottle for €2.90!
On a positive note the staff were friendly and helpful, the breakfasts excellent with a great choice and they supplied a chocolate cake for my sisters birthday.
I have stayed in previous. 5* accommodation, this one doesn't come close!
- Official Description (provided by the hotel):
- The Palace is a distinctive, urban five star deluxe boutique hotel - Inspired by the pulse and passion of a city center hotel. The hotel is intimate and comfortable, yet luxurious and cosmopolitan, whilst offering a unique experience of genuine hospitality. The Palace is European elegance in the heart of urban Sliema. The Palace is supplemented by six unique individually designed and decorated suites. ... more less
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- Also Known As:
- The Palace Hotel Sliema
- Palace Hotel Sliema
- The Palace Malta/Sliema