We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Contact accommodation for availability.
There are similar hotels available.
View all
Lindsay W
London, United Kingdom

Stunning hotel in Sliema

5.0 of 5 bubblesReviewed 19 Jul 2019via mobile
I don’t know where to start. Wow what a stunning hotel. We stayed here last year on our first trip to Malta & loved it. We then decided we wanted to get married in Malta. We booked a villa for a week for the wedding as we were having a party there for the day after the wedding. Although the villa was lovely I wanted to stay st AX Palazzo Capua the night before my wedding & the night of my wedding. I knew the photos would be amazing as the balcony/terrace area & the stairs leading up to the room really take your breath away. I couldn’t believe it when they had decorated our bed for the 2 nights we were there making swans out of towels & putting rose petals on the bed. On the wedding night they had also given us a bottle of champagne which was such a nice surprise. Unfortunately on my wedding night on the dance floor my Achilles heel got torn & I ended up going to the hospital next door to the Hotel (very convenient) The manager & staff at The Victoria which is also part of the Palazzo Capua went out of their way for us. The breakfast is amazing & has everything you could want. We would definitely recommend this hotel & the Victoria as our friends stayed there & we will definitely be back again. Thank you so much.
Date of stay: July 2019
Trip type: Travelled as a couple
Problem with this review?
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin_Callus, General Manager at AX Palazzo Capua, responded to this review
Responded 22 Jul 2019
Dear 698lindsayr,

Thank you so much for visiting us and for sharing this recent stay with all the other travelers.

We strive for every guest to provide a wonderful visit and really appreciate your feedback. I am glad to read that our hotel facilities and services met your expectations. It is reassuring to read that you have received excellent service from our team members who strive their best for our esteemed guests; will certainly share your kind comments with the whole team.

Kindly be ensured that on our side as well, we are looking forward to welcome you back in the property in a not too distant future. Until then and on the behalf of everyone at AX Palazzo Capua, I wish you all the best.

Sincerely,

Kevin Callus
General Manager
info@axhotelsmalta.com
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nearby Hotels
₹8,344
Fully refundable
No prepayment needed
  • Priceline
    ₹8,345
  • Trip.com
    ₹8,198
  • Expedia.com
    ₹8,345
0.7 km from AX Palazzo Capua
Pool
Heated pool
₹6,510
Fully refundable
No prepayment needed
  • Official Site
    ₹6,006
  • Priceline
    ₹6,510
  • Hotels.com
    ₹6,528
0.7 km from AX Palazzo Capua
Restaurant
Airport transportation
₹6,360
  • Hotels.com
    ₹7,447
  • Vio.com
    ₹5,633
  • Expedia.com
    ₹7,449
0.2 km from AX Palazzo Capua
Free Wifi
₹14,684
No prepayment needed
Earn Trip Coins after your stay
  • Booking.com
    ₹13,388
  • ZenHotels.com
    ₹13,062
  • Barcelo.com
    ₹12,313
0.8 km from AX Palazzo Capua
Free Wifi
Pool
₹13,456
  • StayForLong
  • Algotels
  • Expedia.com
0.0 km from AX Palazzo Capua
Free Wifi
Pool
₹9,392
Fully refundable
  • Trip.com
    ₹10,024
  • Priceline
    ₹9,064
  • Algotels
    ₹10,188
0.8 km from AX Palazzo Capua
Free Wifi
Pool
₹4,599
  • Trip.com
    ₹5,023
  • Vio.com
    ₹4,134
  • Expedia.com
    ₹5,039
0.5 km from AX Palazzo Capua
Free Wifi
Restaurant
Pool - outdoor
₹4,996
  • Priceline
    ₹5,381
  • ZenHotels.com
    ₹4,494
  • Expedia.com
    ₹5,380
0.6 km from AX Palazzo Capua
Pool
Beachfront
₹6,979
  • Priceline
    ₹7,212
  • Vio.com
    ₹6,066
  • Expedia.com
    ₹7,458
0.3 km from AX Palazzo Capua
Free Wifi
Pool
View more hotels in Sliema
Reviews (120)
Filter reviews
120 results
Traveller rating
83
19
14
3
1
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
83
19
14
3
1
See what travellers are saying:
Selected filters
Filter
Updating list...
7 - 12 of 120 reviews
Reviewed 16 June 2019

Stayed for our anniversary, loads of room, relaxing and comfortable. We got the sun on the balcony for a little time in the morning and a little in the afternoon. Ideal for a romantic getaway. The staff had been excellent

Date of stay: June 2019
Trip type: Travelled as a couple
1  Thank AndreaLouise75
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin_Callus, General Manager at AX Palazzo Capua, responded to this reviewResponded 18 June 2019

Dear AndreaLouise75,

At AX Palazzo Capua, we like to adhere to what the hotel's name implies, and treat our guests like royalty.

Your positive feedback on Tripadvisor regarding your stay with us at AX Palazzo Capua has been very well received by the whole team.

May we have the pleasure of welcoming you back for yet more pleasant stays at AX Palazzo Capua.

Sincerely,

Kevin Callus
General Manager
info@axhotelsmalta.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2019

When I booked this hotel, I believed I was booking a hotel that is 5 star, with a spa and indoor pool. I chose the deluxe suite.

On arrival it was nothing but a five star, the suite's living room looked like a box room, stench coming from the toilet. To make matters worse all the facilities that led me to book the hotel was in "another" hotel next door, including restaurant for breakfast.

Our flight arrived at midnight and we were extremely tired, we went down to reception (which was in the other hotel by the way) and asked for our room to be changed, we were told both hotels were fully booked and if they were going to be able to move us it would have to be the next day in the afternoon, but there was no guarantee. I ended up booking another hotel at 1am.

Now to make matters worse they are refusing to refund our money because they are claiming that we were offered an upgrade the following day. Not only was the hotel missold, their customer service is full of deceit.

My advise, don't book the Palazzo

Room tip: All amenities are in another hotel
Date of stay: May 2019
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
1  Thank toladehin
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin_Callus, General Manager at AX Palazzo Capua, responded to this reviewResponded 10 June 2019

Dear toladehin,

On behalf of The Management and Staff, I would like to thank you for sparing some time to post your review on TripAdvisor.

I am extremely disappointed to hear that your stay with us did not live up to your expectations and would like to apologize on behalf of all the team at Palazzo Capua. It is only through your feedback and suggestions that we keep improving our product to ensure expectations are met.

Hope that our commitment to continuously improve will make you change your mind to re-visit our hotel in the future.

Sincerely,

Kevin Callus
Hotel Manager
info@axhotelsmalta.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 April 2019

Myself and my husband have just returned from 5 days in Malta, our first ever visit. Having carefully reviewed where best to stay, I settled on booking at the Palazzo Capua in Sliema. What a good choice this turned out to be. The hotel was not only in a fantastic location, but the hotel itself we could not fault. Our suite (Selma Suite) was spacious and clean, with everything you could need. The staff were all very helpful and friendly and could not do enough for you. A minor issue we had was resolved quickly and efficiently. Annexed to the Victoria Hotel meant we had use of all their facilities. The self-service buffet breakfast was plentiful and good quality. I am gluten-free, and although this meant less of a choice, there was still plenty to choose from. The weather was not brilliant during our stay so we made use of the Penny Black (the hotel's pub) for a few evening meals, which were both reasonably priced and tasty. We checked the prices of the food at the other neighbouring hotel (The Palace) and they seemed dearer here for the same thing than at the Penny Black. The hotel was a 5-10 minute walk to the seafront of Sliema where you could pick up the hop-on/off bus, get the water taxi over to Valletta, any number of local buses, or book a cruise/tour. Good shopping area and plenty of restaurants/cafes/bars. A 5-10 minute in the other direction took you to the other side of Sliema where you could also walk round to St Julian's Bay. If there was one slight downside to our stay (and by no means a deal breaker) it would be that the terrace to the suite seemed to back on to the staff smoking/meeting area of the neighbouring hospital. Staff would congregate there (most noticeably around 7.30 - 8.00 am, presumably at shift change, and it could get quite noisy with chatter. This is obviously no fault of the hotel but felt we just wanted to make people aware. Apart from that we would thoroughly recommend this hotel.

Date of stay: April 2019
  • Trip type: Travelled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank lindatanner84
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin_Callus, General Manager at AX Palazzo Capua, responded to this reviewResponded 22 April 2019

Dear lindatanner84,

We thank you for kindly finding the time to write in your thoughts about your recent stay at Palazzo Capua.
You wrote quite extensively and all Management and staff are extremely appreciative of this. I look forward to share your great comments with the entire team.

Such comments surely entice our motivation to persevere in our quest in achieving the guest full satisfaction.

We all look ahead to welcome you back at The Palazzo Capua in the not too distant future.

Sincerely,

Kevin Callus
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2019 via mobile

Wow .. what a nice place to stay !!! I booked the superior room, with sea views and balcony. The rooms are HUGE and the bathrooms are fantastic .. no complaints at all .. the BEST thing about the room, is the PILLOWS !!! OMG, they are incredible!!! The indoor poop was really nice, especially with it being February:)
The breakfast buffet was nice, with plenty to choose from.
I'm a very picky traveller, and sometimes difficult when it comes to "guest experiences" and the AX Palazzo Hotel - has definitely lived up to my expectations. I look forward to coming back and staying again.

Date of stay: February 2019
Trip type: Travelled solo
1  Thank scottyvalentine
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin_Callus, General Manager at AX Palazzo Capua, responded to this reviewResponded 18 February 2019

Dear scottyvalentine

We are incredibly grateful that you took the time out to leave us this note.
Our hotel values put customer satisfaction as top priority and we are committed to our customers.
Its customers like you that make our job wonderful.

We look forward to serving you again.

Yours sincerely

Kevin Callus
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2018 via mobile

We stayed at the palazzo capua for one week. We choose it for our wedding aniversary. We were at the prince charles of capua suite. This suite is hughe since of has a duplex. The room was very clean. It has a very large terras. There are 2 very good working airco's in the suite. The bathroom could be experienced as a little bit small compared to the rest of the suite. We are good sleepers so we werent bothered by the streetnoises. But light sleepers might be.
In the building hou only find rooms. The breakfast is at the next door hotel Victoria. The breakfast was ok. I've had better but also worse in 4 star hotels. It is no probleem that you have to go to the other building sinds the weather was fine and it is a 30 meters or so walk. The pool is als on top of the Victoria and the palace hotel. One small one is only adults which is nice.
The staff is great! I would go back.

Date of stay: July 2018
Trip type: Travelled as a couple
Thank Bowlingstrike
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Kevin_Callus, General Manager at AX Palazzo Capua, responded to this reviewResponded 20 December 2018

Dear Bowlingstrike,

Thank you so much for visiting us and for sharing this recent stay with all the other travelers.

We strive for every guest to provide a wonderful visit and really appreciate your feedback. I am glad to read that our hotel facilities and services met your expectations. It is reassuring to read that you have received excellent service from our team members who strive their best for our esteemed guests; will certainly share your kind comments with the whole team.

Kindly be ensured that on our side as well, we are looking forward to welcome you back in the property in a not too distant future. From all of us at AX Palazzo Capua, we wish you a happy wedding anniversary!

Sincerely,

Kevin Callus
General Manager
info@axhotelsmalta.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews