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Michelle R
Northampton, United Kingdom

Stunning accommodation

5.0 of 5 bubblesReviewed 20 Apr 2016via mobile
What a beautiful place to stay! We were given The Tagliaferro Suite and were blown away by the suite. Very comfortable bed and pillows, slept soundly from day 1. The facilities in The Victoria were available for our use, and we couldn't fault them. Buffet breakfast every morning was hot, with plenty of selection, regardless of the time we went. The roof top pool terrace, with amazing views, was perfect. And as for the staff, so so friendly and helpful. Special mention must go to Charles on reception, who had a smile on his face all the time. Location was perfect for wandering the streets of Sliema. I wouldn't hesitate to go back to this hotel and highly recommend it
Date of stay: April 2016
Trip type: Travelled as a couple
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Rev_Manager, Manager at AX Palazzo Capua, responded to this review
Responded 22 Apr 2016
Dear Michelle R,

Your review on TripAdvisor titled 'Stunning Accommodation' does much to make our day here at Palazzo Capua.

We are so glad to know that your stay has lived up to your full expectations and rest assured that all the staff and Management, including Charles whom you mentioned are extremely appreciative of your complimentary words.

On behalf of all the management and staff at Palazzo Capua and Victoria Hotel, I would like to thank you once again for your comments.

Looking forward to hosting you again.

Yours sincerely

Kevin Callus
Hotel Manager
info@axhotelsmalta.com
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Reviewed 6 April 2016

The lovely Palazzo Capua building is adjacent to the Victoria Hotel and is run by the 4 Star Victoria. Breakfasts are available in the Victoria and guests at the Palazzo are able to use the facilities of the third adjoining hotel, the 5-star Palace Hotel. This means that the indoor and outdoor pools, the gym and the business suite at the Palace are available. Both pools are immaculate although, when we visited, the temperature of the indoor pool was much more inviting than that of the outdoor infinity pool on the 9th floor. The view wasn't so good though. The gym looked well equipped and, as with the pools, is open from 07:00.
The initial welcome at the Victoria was excellent; check in is from 15:00 but they arranged our room an hour earlier and carried the luggage the short distance to the Palazzo. They also supplied an excellent information package detailing local bus and ferry transport as well as available day trips. The room we were given, the Prince Charles, is excellent and benefits, as do all the first floor rooms, from the wide wrap-around balcony which circles this splendid historic building. The furniture in the rooms is magnificent, matching the general standard of the palace. The sheer height of the rooms enables the double bedroom to be accommodated on a spacious mezzanine floor. There was a large, comfortable four-poster bed, second TV, wardrobe and sideboard. The only criticism was that the floor seems to flex slightly producing squeaks and rattles from the wardrobe.
Downstairs, there was a well-equipped bathroom with an efficient bath and shower, a lounge area with a large flat screen TV, mini-refrigerator and a long settee which can double as a day-bed. There is also a library section under the mezzanine with a large dining table and bookshelves equipped with multi-lingual novels. The heating/ cooling is supplied by two air conditioning units - both did heat OK on colder nights but the warmer air tends to remain close to the roof.
Breakfast was included in our rate and was an enjoyable buffet which included pastries, bacon, eggs, beans, sausages, fruit, cereal, yoghurt etc. Coffee and fruit juice were also fine and a toasting machine worked well. We tried two of the Victoria's other restaurants, the Penny Black and the TemptAsian: both were very good.
The Palazzo, with its tall rooms, might echo quite a lot but it was very peaceful while we were there. We had some reservations about being right next to the StJames Hospital but its not a noisy kind of hospital: no sirens, ambulances or noisy visitors so far as we could tell.
I would definitely recommend the three hotels, Palazzo/ Victoria/ Palace.

Room tip: The Prince Charles suite which, along with the next-door suite (Princess Penelope) offers afternoon sun on the terrace.
Date of stay: March 2016
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank MarkW55
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rev_Manager, Manager at AX Palazzo Capua, responded to this reviewResponded 8 April 2016

Dear MarkW55,

Your review on TripAdvisor titled 'Stylish Accommodation' does much to make our day here at Palazzo Capua.

We are so glad to know that your stay has lived up to your full expectations and rest assured that all the staff and Management,are extremely appreciative of your complimentary words.

On behalf of all the management and staff at Palazzo Capua and Victoria Hotel, I would like to thank you once again for your comments.

Looking forward to hosting you again.

Yours sincerely

Kevin Callus
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2016

Date of stay: March 2016
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Amoma.com
This review is the subjective opinion of an individual traveller and not of Tripadvisor LLC nor of its partners. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rev_Manager, Manager at AX Palazzo Capua, responded to this reviewResponded 8 April 2016

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed 1 April 2016 via mobile

We stayed here for 4 nights and it was the perfect stay. The room was immaculate, the facilities were extensive and the service was spot on. We were treated with attention to detail (leaving a complimentary bottle of wine for my fiancee's birthday in the room) and kindness. We would definitely stay here again! 10/10

Date of stay: April 2016
Trip type: Travelled as a couple
Thank Tom W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rev_Manager, Manager at AX Palazzo Capua, responded to this reviewResponded 4 April 2016

Dear Tom W,

At Palazzo Capua, we like to adhere to what the hotel's name implies, and treat our guests like royalty.

Your positive feedback on Tripadvisor regarding your stay with us at Palazzo Capua has been very well received by the whole team.

May we have the pleasure of welcoming you back for yet more pleasant stays at Palazzo Capua.

Sincerely,

Kevin Callus
Hotel Manager
info@axhotelsmalta.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 February 2016

I booked this last minute on Amoma for $60Euro/night breakfast inclusive. I was in the Prince Charles suite and it was such a great place. My room was HUGE! The 4-poster king bed was very comfortable. There was a television with a variety of cable options both upstairs and downstairs. The shower was a little tight, but the bathroom was spacious. Only thing that would be an obstacle would be someone with mobility problems since you need to climb stairs to go to the bedroom area. Breakfast at next door Victoria Hotel had a lot of options. I also had lunch at the Palace Hotel and it was delicious.

Date of stay: February 2016
  • Trip type: Travelled solo
    • Value
    • Location
    • Service
2  Thank Kari H
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rev_Manager, Manager at AX Palazzo Capua, responded to this reviewResponded 26 February 2016

Dear Kari H,

Your review on TripAdvisor does much to make our day here at Palazzo Capua.

We are so glad to know that your stay has lived up to your full expectations and rest assured that all the staff and Management,are extremely appreciative of your complimentary words.

On behalf of all the management and staff at Palazzo Capua and Victoria Hotel, I would like to thank you once again for your comments.

Looking forward to hosting you again.

Yours sincerely

Kevin Callus
Hotel Manager
info@axhotelsmalta.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2016 via mobile

Just the ticket for a winter sun break away from grey London. Got a good deal online for a birthday treat. Check in is next door in the Victoria. This is a lovely old palace, shiny marble floors and fancy staircase, only 5 suites. Very clean & private. I might have got an upgrade to the Prince Charles of Capua suite, which has a mezzanine bedroom with 4-poster, bathrobes (they dropped in the slippers a couple of hours later) & TV upstairs in case you can't be bothered going downstairs to watch the other one. There's a spacious downstairs bit, a big balcony (which would benefit from seating - I dragged the desk chair out), a dining alcove, books in the shelf and bathroom with bath. Breakfast is next door in the Victoria - pretty standard. The indoor pool was great and the bar downstairs did a decent G&T. 5 mins walk down to the Sliema-Valletta ferry (which wasn't going on my second day due to the swell, but there are buses). Slight lack of attention to a few details - kettle cord so short you have to put it on the floor to plug it in, shower door gap at the bottom means it goes over the floor, palazzo door key hard to turn & got stuck a few times. But I'm still giving this 5 stars as it was just the relaxing treat I needed.

Date of stay: February 2016
Trip type: Travelled solo
Thank xjtr
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rev_Manager, Manager at AX Palazzo Capua, responded to this reviewResponded 17 February 2016

Dear xjtr.

Your review on TripAdvisor does much to make our day here at Palazzo Capua.

We are so glad to know that your stay has lived up to your full expectations and rest assured that all the staff and Management,are extremely appreciative of your complimentary words.

On behalf of all the management and staff at Palazzo Capua and Victoria Hotel, I would like to thank you once again for your comments.

Looking forward to hosting you again.

Yours sincerely

Kevin Callus
Hotel Manager
info@axhotelsmalta.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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