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Hotel Borg by Keahotels
Ranked #23 of 55 Hotels in Reykjavik
Certificate of Excellence
Reviewed 16 November 2017 via mobile

This is a great example of an Art Deco hotel. The welcome was definitely top rate however they could use a little help on customer service. When booking in we were just given the room key and pointed towards the lift

With that said the rest of the interaction with the staff was no less than I would have expected.
The buffet breakfast was very nice and all in all a great base if you are looking to explore the city or take the numerous tours available.

Stayed: November 2017, travelled with friends
Thank G800UTpeterw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Una Guðlaug S, Project Manager at Hotel Borg by Keahotels, responded to this reviewResponded 20 November 2017

Dear G800UTpeterw,

Thank you for your review of Hotel Borg. I am delighted that you enjoyed you stay, although sorry to hear that you felt customers service lacking at some times. We will make sure to review your comments with our team to ensure that every guest receives friendly and warm service. I am glad that you enjoyed the breakfast and our central location - we hope to welcome you again the next time you are in Iceland.

Best regards,
Una Guðlaug Sveinsdóttir
Project Manager

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Reviewed 15 November 2017

I stayed in Hotel Borg for one night when I landed in Reykjavik, before road-tripping the next morning to Vik. I was only there for 18 hours although it was a good night sleep, good cable selection and the water was not smelly like many places in Iceland from Sulfer.

  • Stayed: November 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank Alexandra R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2017

We loved everything g about our stay here; the room had very high ceilings and windows that fully opened. Comfy bed, sheets, towels, etc. And, a heated floor in the bath, a big plus in Iceland!!!
And the warm sincere friendly smiles you expect from a visit to Reykjavik. Having never been to Iceland before, I was trusting my travel agent ( from Pink Iceland, please read my review of them, they're the best!!) and boy, did she ever deliver! The location was perfect (in the center of the City, yet just slightly removed from there enough so you walk out of the hotel into a quiet square, not a busy thoroughfare). The hotel is connected to Jaime's Italian (you can also find my review of this place on tripAdvisor) and this is the restaurant where breakfast is served; maybe that is why this hotel delivers one of the best breakfast plans we've ever had? There was so much variety of choices at breakfast, and I noticed that the egg dishes seemed to be served at the buffet using only around 6 or 7 eggs per batch... so, always fresh, never rubbery. Great coffee, too! Next time we visit Iceland, I will simply book direct with the Borg. We checked out the other hotels near-by, and never once saw one we wished we'd booked instead. The Borg gets it right on just about every level.

Room Tip: Higher floor room. The walls are thick here at the Borg, and the noise from the music fest outside...
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  • Stayed: November 2017, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank Mitchell B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Una Guðlaug S, Project Manager at Hotel Borg by Keahotels, responded to this reviewResponded 16 November 2017

Dear Mitchell B,

Thank you for your wonderful review of Hotel Borg. I am delighted that you enjoyed your stay with us so much and made the most of our fabulous location. We very much look forward to welcoming you again for your next trip!

Best regards,
Una Guðlaug Sveinsdóttir
Project Manager

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Reviewed 11 November 2017 via mobile

Hotel Borg has definitely a great location in the very centre of Reykjavik with lots of stores and good restaurants around.
Walking distance to Harland and the departures for tours.
Hotel is beautifully designed in an Art Deco style with beautiful period furniture.
My room on the 5th floor was very quiet and comfortable. Luxury bathroom products from Molton & Brown.
Breakfast buffet is served in the great new restaurant managed by Jamie Oliver.
Staff very efficient
Sigga and Rakel were wonderful

Stayed: October 2017, travelled on business
Thank RolfParis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Una Guðlaug S, Project Manager at Hotel Borg by Keahotels, responded to this reviewResponded 14 November 2017

Dear RolfParis,

Thank you for your review of Hotel Borg. I am delighted that you enjoyed your stay and appreciated the Art Deco style - we certainly put a lot of thought into each detail! We look forward to welcoming you again in the near future.

Best regards,
Una Guðlaug Sveinsdóttir
Project Manager

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Reviewed 11 November 2017

We enjoyed our stay here, rooms are small but well appointed. Bathrooms are very modern and there's always tons of hot geothermal heated hot water. Beds are very comfortable and the rooms are quiet.
We found the staff helpful and friendly, they helped us out several times when we got in to a transportation pinch. Location is central and convenient. We ate at the breakfast buffet each morning and were never disappointed.

  • Stayed: June 2017, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank marcodeluxe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Una Guðlaug S, Project Manager at Hotel Borg by Keahotels, responded to this reviewResponded 14 November 2017

Dear marcodeluxe,

Thank you for sharing your experience at Hotel Borg. I am thrilled that you had a comfortable stay with us and enjoyed the service at the hotel and its location. We hope to welcome you again in the near future.

Best regards,
Una Guðlaug Sveinsdóttir
Project Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Borg by Keahotels

Address: Posthusstraeti 11, Reykjavik 101, Iceland
Phone Number:
Region: Iceland > Capital Region > Reykjavik
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Reykjavik
#5 Spa Hotel in Reykjavik
#8 Romantic Hotel in Reykjavik
#15 Luxury Hotel in Reykjavik
Price Range: ₹ 16,248 - ₹ 35,139 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Borg by Keahotels 4*
Number of rooms: 99
Official Description (provided by the hotel):
Dignified and imposing, Hotel Borg overlooks the beautiful square of Austurvöllur, in the heart of Reykjavík, across from Althingi, the Icelandic parliament and the cathedral. The Borg, which has become one of Reykjavik's landmarks, is conveniently located within walking distance of variety of restaurants, businesses, art galleries and specialty shops. The hotel's 99 rooms and suites, with Art Deco style throughout, are elegantly appointed yet offer an extensive array of modern amenities. Enjoy a drink or cocktail in the hotel bar. Relax in the sauna, steam bath or hot pool. Massages and treatments available by appointment. Full service gym with free weights, state-of-the art treadmill, exercise bike, rowing machine, and more is available for guests of the hotel. ... more   less 
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Also Known As:
Borg Hotel Reykjavík
Hotel Borg

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