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“Rude staff :(”
Review of The Capital-Inn

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The Capital-Inn
Ranked #48 of 109 Reykjavik B&B and Inns
Reviewed 7 August 2017 via mobile

The guy with glasses on reception made me feel VERY awkward about asking simple questions about the hotel, which he really should have been telling me anyway. One question he took particular distaste to was with regard to the safety of my belongings in the shared dormitory room I was staying in (as there were no lockers to keep things in!!) Ironically after he snapped at me for asking this, I proceeded to have both a phone charger and a towel go missing over the duration of my stay..

The beds were hard and uncomfortable. Bizarre smells seemed to linger in the hostel area of the hotel, and noise curfews were not enforced. if you want a cheap place to rest your head this does the job, but don't expect anything more from this place!

Stayed: August 2017, travelled solo
3  Thank Andy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 24 July 2017 via mobile

Good place for the price, clean, great housekeeping, good intercontinental breakfast, very nice and helpful staff :)
Clean bedsheets and towels everyday, very helpful with tours and transportation.
Good bathrooms, nice showers
We would definitely stay here again

Stayed: July 2017
1  Thank Jp E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2017

This hotel was adequate for one night after flying in. The hotel was run down and in disrepair.
We would have skipped Reykjavik had we known how dirty it was. Lots of graffiti and dirty streets, It was a tourist trap!
In retrospect we arrived early in the morning we should have gotten on the road to a more quaint town. This was a wasted day. The most enjoyable part was visiting the botanical gardens.

  • Stayed: June 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Annette R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2017

We had paid extra for a room with private bathroom. The room was consumed by mold which the hotel was obviously aware of as it had an open fan in the shower wall going directly to the outside...it runs 24/7/365. The mold made us feel ill during our stay and for days afterward. This room is a major health hazard and should be closed. The entire facility is old, run down and depressing. This was the only lousy place we encountered over 9 nights. It is NOT close to the city center and sits on a busy, noisy freeway.

Room Tip: Do yourself and favor and do NOT stay here.
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  • Stayed: July 2017, travelled as a couple
    • Value
    • Location
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Thank matthew b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2017

shown on the internet/on your website. Although the staff were nice, my first impressions where awful. There was a horrible smell around the place, and this was before we even got in the room.

The room was small, dirty and smelled horrendous, nothing like the photos yet again. The room was actually that bad it brought me to tears. I really didn't want to stay there at all...

We went into the bathroom, and yet again, it smelled horrible, the shower smelt like rotten eggs, therefore I refused to shower there."

  • Stayed: April 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank Cooper D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager-Capital-Inn, Reception at The Capital-Inn, responded to this reviewResponded 8 July 2017

The small of the water has explanation.

https://grapevine.is/mag/articles/2014/07/01/something-in-the-water/

It is indeed different then the rest or the world.
Some people might find it smelly but it actually very pure.

Best regards,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Capital-Inn

Address: Sudurhlid 35d, Reykjavik 105, Iceland
Region: Iceland > Capital Region > Reykjavik
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Airport Transportation
Hotel Style:
Ranked #48 of 109 B&Bs / Inns in Reykjavik
Price Range: ₹ 2,321 - ₹ 11,283 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — The Capital-Inn 1*
Number of rooms: 7
Official Description (provided by the hotel):
The Capital-Inn is ideally positioned for you to experience all that the vibrant city of Reykjavik has to offer. You are within easy walking distance to great restaurants and cafés and impressive shopping at the ,,Kringlan"shopping mall. The ,,Perlan" is just up the street from us, the city centre and the geothermal beach are also just minutes away.The Capital-Inn offers accommodation in spacious budget rooms with shared or private facilities. The guest-house also offers hostel beds on its ground floor with shared facilities. The guest-house offers guests in private rooms a complimentary breakfast, the guests staying in the hostel beds have usage of a large kitchen and a walk-in fridge. The guest-house offers bicycle rental, it also has a new pool table and a seating area where there is a small section with books for guests to borrow while they are staying here. Free Wi-Fi internet access is available in the whole building as well as free parking. Situated near the airport, in Reykjavik, this guesthouse is close to Reykjavik University, Hallgrimskirkja, and Perlan. Also nearby are Kringlan Shopping Mall and Kopavogur Art Museum.Hotel restaurant. In addition to a restaurant, The Capital-Inn features ski storage. Other amenities include complimentary wireless Internet access, laundry service. Premium satellite Televisions come with premium satellite channels. Guest rooms also feature complimentary wireless Internet access, desks, and clock radios. ... more   less 
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Also Known As:
The Capital Hotel

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