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All reviews great location train station meatballs major attractions clean hotel breakfast was included bed was comfortable central helsinki three nights the heart of the city public transportation yogurt few minutes walk market square waterfront europe
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Reviewed 4 October 2018

good location, comfortable bed, clean excellent bath facilities, very helpful, friendly front desk staff,, free luggage storage, free typical Finnish breakfast , lousy coffee. decent value, lots of eateries and shopping centers nearby

Stayed: September 2018
Thank 1stgourmetchef
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelarthur, Guest Relations Manager at Arthur Hotel, responded to this reviewResponded 8 October 2018

Thank you for your nice comments and welcome again!

Miisa, Sales Dept.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 September 2018

This hotel is a typical 3 star tourist hotel. It is clean and breakfasts are quite rich. But what makes it exceptional is its location: Walking distance to a majority of Helsinki downtown places of interest.

  • Stayed: September 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Pavel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelarthur, Guest Relations Manager at Arthur Hotel, responded to this reviewResponded 1 October 2018

Thank you very much for your nice feedback. We warmly welcome you to stay with us again!

Best regards
Miisa, Sales dept.

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Reviewed 30 September 2018

There's nothing particularly special about this hotel, but if you're a tourist just trying to have a convenient, clean place to stay while seeing the sights of Helsinki, this is the place to be! The price is reasonable compared to nearby hotels, the location is very central to public transportation and all the sights, and the hotel itself is clean and comfortable, with a nice free breakfast and a very helpful front desk staff. We had a great stay and would definitely come here again.

  • Stayed: September 2018, travelled as a couple
    • Location
    • Rooms
    • Service
Thank ERoe11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelarthur, Guest Relations Manager at Arthur Hotel, responded to this reviewResponded 1 October 2018

Thank you very much for your nice feedback. Hope to see you again here at our hotel!

Wishing you a warm autumn

Miisa, Sales dept.

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Reviewed 14 September 2018

We were rather suprised by some recent negative reviews of the Hotel Arthur. We stayed here three years ago and decided to come back for our recent visit to Helsinki - only one night unfortunately.

The location cannot be beaten. It is just a few minutes' walk to the railway station and bus station in one direction and to the cathedral and harbour in the other.

Helsinki is an expensive city but the Arthur is good value by its standards. Our room was adequate: enough space for our luggage, plenty of electric sockets and a very good shower. The only downside was that one of the beds was uncomfortable. Breakfast was the usual buffet with lots of Finnish delicacies.

The receptionist was very pleasant and helped us to decide the best way to get to the airport for our flight home.

We would be happy to stay again on a future visit ot Helsinki.

  • Stayed: September 2018, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank jpcheshire1615
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelarthur, Guest Relations Manager at Arthur Hotel, responded to this reviewResponded 26 September 2018

Thank you very much for your nice comments. Nice to hear you enjoyed your stay. Welcome again!

Best regards
Miisa, Sales dept.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 September 2018 via mobile

Convenience-wise, it’s about 10 - 15 walking time from the train station and it would work if you don’t mind staying in a dated/disrepair category accommodation. My room is just plain ugly and depressing - old, dated wooden desk and beat-up brown wicker chairs, brown stains on the ceiling, chipped and peeling paint, tiny bathroom and just plain old everything. This is one step above a hostel.

If the appearance doesn’t get you depressed, the lack of internet connectivity will - be prepared for the deadly “unable to join xxx” error message. The most frustrating message to see when you’re traveling and need to look up stuff and check email.

Helsinki is a lovely city. Spend a little more and be happier when you return to your hotel room after a long day.

Stayed: September 2018, travelled solo
Thank springleaves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
hotelarthur, Guest Relations Manager at Arthur Hotel, responded to this reviewResponded 26 September 2018

Thank you for your feedback. Sorry to hear that your room was dissapointment. We have several categories and the eldest rooms are waiting for renovation.

Free wifi; very rarely we get any complains about that. Very bad luck if there has been any problems with connection. These are things that are not in our hands.

Wishing you a warm autumn

Miisa, Sales dept.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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