Overall I did not have positive experience of this Hotel. The location and the friendly staff are good but unfortunately I had several negative impressions. Cleaning of our room was VERY poor. The used mugs were not cleaned the stock of the coffee/tea were not filled in. The empty tissue box in the bathroom was not changed. I think the daily room cleaning means only to make up the beds and change the towels. The shower gel in the bath ran out which was not very pleasant when I wanted to have a shower.
The floor and the chairs of the breakfast room were dirty. Because of the crowd they open the Drink Bar area for breakfast which is a dark and cold place with dirty tables without table clothes and far away from the buffet table. Cleaning up the breakfast tables are also very slow although there are several waitresses around.
We had a problem with our TV set which I had to report four times (!) to the Reception before they sent a maintenance guy who changed the wire.
There are no pen and notebook in the room (business Hotel!!) when I brought a pen from the Reception the cleaner took it away next day. No city guide book in the room.
As a summary I would never return to this Hotel and would not suggest to anybody.
- Official Description (provided by the hotel):
- Sleek Business-oriented Hotel with striking glass facade & atrium. ... more less
- Reservation Options:
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- Also Known As:
- Radisson Blu Royal Hotel, Helsinki Hotel Helsinki
- Radisson Helsinki
- Helsinki Radisson