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“Fantastic and a great location”
Review of Hotel Haven

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Hotel Haven
Ranked #8 of 64 Hotels in Helsinki
Certificate of Excellence
Reviewed 5 weeks ago via mobile

Loved this hotel. It's kind of boutiquey, funky and historic. The location is prime. Our room was understated elegance and very comfortable. Our bathroom was large, clean and bright. There is a whiskey bar off the lobby and a great restaurant through the atrium. A one minute walk away from the market square, a ferry to Summenilia, and the tram stops. I wish we had more time there than we did.

Stayed: August 2017, travelled as a couple
Thank Ilene S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviews (1,061)
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21 - 25 of 1,061 reviews

Reviewed 15 August 2017

Stayed 1 night at Haven at the beginning of August. The location is excellent right in the center of Helsinki. Our room was on the 8th floor in the new part of the building and was nicely appointed and very clean. Only one pair of slippers in the room for 2 people. No street noise could be heard as the rooms are on a side street.

When we arrived with a lot of luggage, there was no one to help - you have to park on the street while you unload and did not want to leave the car so one had to haul the heavy luggage to the reception, which has some stairs before you get there. Very very inconvenient. To get to the new part, you had to take the other elevators to the back of the building. Again, hauling a lot of luggage through the hotel corridors. We were also not told upon check in about the hotel's amenities, so we also did not take a drink at the bar.

On check in, the gentleman in front of me, who had booked a superior room just like us was told there are no superior rooms available (it was around noon time), would he like to upgrade to the next room level for just Euro 20 - he said yes sure. Then it was my turn and I was told the exact same thing, but the upgrade would have been Euro 15. I said no, it is fine, I will wait til 3 oclock for a superior room to become available. The lady then all of a sudden said that actually a superior room was available and we could get it right away. Very strange and really did not like this at all. What it seemed like was try to get people to pay a bit more for their night. Really disappointing.

We had to leave early the next day to go to the airport so would not be able to enjoy the breakfast we had in the room price. So I was happy to hear that we could get our breakfast to go. This was, however, not breakfast - 2 small dry croissants, some jam and a horrible filter coffee. Again, at this level, you should expect more.

Overall, a disappointment and would not stay again. Helsinki has other good hotels at much more reasonable prices.

  • Stayed: August 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank windvalley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2017

Lovely wedding night. The room was really good and clean. Good service! King-size bed was good. We had breakfast to the room. There was good selection. Close to basically everything. We will be coming back!

  • Stayed: July 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Hilppa J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2017 via mobile

Fantastic staff and hotel ,I am here for business ,but I will be visiting with family for sure thanks especially for haji and mahesh. Nice location for business. Nice restaurant in the hotel and we will back for sure .

Stayed: August 2017, travelled on business
Thank Qaid O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
5
Reviewed 13 August 2017 via mobile

One of the nicest hotels we have stayed at. Immaculate. Friendly staff. Comfortable bedding. Large luxurious bathrooms. Gorgeous rooms. Yummy breakfast. Centrally located. It made me want to stay longer. I can't say enough about this hotel.

Stayed: August 2017, travelled as a couple
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Haven

Address: Unioninkatu 17, Helsinki 00130, Finland
Region: Finland > Uusimaa > Helsinki
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Helsinki
#5 Family Hotel in Helsinki
#6 Romantic Hotel in Helsinki
#8 Luxury Hotel in Helsinki
Price Range: ₹ 13,594 - ₹ 24,871 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Haven 5*
Number of rooms: 77
Official Description (provided by the hotel):
Hotel Haven, Finland’s first member of the Small Luxury Hotels of the World chain, is designed to provide homely warmth, exclusive comfort and high-quality services for the discerning guest. The hotel with 77 individual and well-appointed rooms and premium restaurant and conference services is conveniently situated in the attractive setting of Helsinki’s Market Square.In the elegant yet cosy foyer, guests can relax by the fireplace and browse leisurely through the daily papers. ... more   less 
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Also Known As:
Haven Hotel Helsinki

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