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“Business stay” 3 of 5 bubbles
Review of Avalon Hotel

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Avalon Hotel
Ranked #4 of 68 Hotels in Gothenburg
Certificate of Excellence
Manchester, United Kingdom
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Business stay”
3 of 5 bubbles Reviewed 21 January 2012

I have stayed at the Avalon three times previously, however, I'm not sure I'll stay again. My first room had no bath so I was moved to another room: very cramped; thin duvet; very slow broadband and a very low chair that made working at the 'desk' very uncomfortable. The reception desk seems undermanned and brusque...this used to be a lovely haven. It seems to have lost its charm.

  • Stayed January 2012, travelled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank R N P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Avalonhotel, Manager at Avalon Hotel, responded to this review, 2 February 2012
Dear guest,

Thank you for taking your time by giving us feedback on your stay here at Avalon in January 2012.

Unfortunately we have not managed to deliver the level of service according to our Avalon standard during your stay. I am so sorry for the inconvenience that you had to go through while staying with us.

When you visit Gothenburg next time, I do hope we will have the pleasure of welcoming you back to us and prove that we are still "the same" Avalon.

Once again, thank you for your time.

Have a nice day.

Best regards,
Elisabeth Thomson
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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877 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (62)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Cambridge, United Kingdom
Level Contributor
83 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed 5 January 2012

Booked a Superior room through Thomas Cook (cheapest we found).

We arrived at about 11am and were able to check-in straight away, which was great. The room was spacious, with a gorgeous bathroom. The room looked into the inner courtyard, with a small balcony (not used by us), and a side road. Ask for a city view if you can, probably much nicer. The bed and bedding were lovely, with 4 different pillows each. Wooden floors, marble all through the bathroom. The bathroom was a highlight, huge "rainfall" shower and a big, deep bath. All the fittings were beautifully sleek, and everything had been finished to an excellent standard. The room was absolutely spotless (and I'm fussy!). You get dressing gowns and a big umbrella to use (handy as it rained a lot).

The lobby area and restaurant were also lovely, and very popular with the locals. There are a few cosy armchairs by the fire in the lobby, although it was always busy when we were there. Breakfast was outstanding. Loads of different types of tea, soft and hard boiled eggs, fish, meat, cheese, fruit etc....nicely laid out with lots of choice, and all really excellent quality.

Overall, a really beautiful hotel in a brilliant location (right in the centre, close to a central tram stop)

As an aside, after Christmas is not the best time to visit, a lot of stuff is closed. The Universeum science museum is brilliant, the Natural History museum is dire. Eat at Sjobaren restaurant, best meal we had.

Room Tip: Ask for a city-view. It said in the hotel guide that many rooms had mini-spa bathrooms, not sure wha...
See more room tips
  • Stayed December 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Vicki524
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 23 December 2011

Great hotel right in the centre of Gothenburg. Close to all the shopping and other amenities. Breakfast is what you would expect. Not overly big rooms but super comfortable beds, well appointed bathroom. All very stylish and funky. Wouldn't suit families ie more than one child, great for couples and business travel

  • Stayed December 2011
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Grimace73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 7 December 2011

The Avalon has so much going for it, not least of all the amazing staff. Nothing is ever too much and from the breakfast crew in the morning to the bar staff in the evening the service is seemless and welcoming. The front desk personnel are forever smiling and always friendly and helpful. We arrived at 10am and were fine to check straight in to the room, plus my GHA Platinum card was recognised and a 6pm check-out was handled with a smile and a minimum of fuss (and no extra charge).

We enjoyed the breakfast (which was hot and plentiful) and also the oysters and champagne offer in the bar, along with a few cocktails.

The hotel is very modern 'Scandinavian-designer' which is a nice touch if you are sick of soulless American chain hotels elsewhere in Europe. The excellent design and size of the rooms (we overlooked the square in front of the hotel) made for an amazing stay. I agree with the complaints about the shower/wet room design in that it was prone to a little leakage, however a conveniently placed towel took care of the extra water and ensured it wasn't a great bother. The bath was very deep and the Bulgari bathroom products very luxurious. The Dove Body Wash attached to the shower wall was a bit budget-like however and not very consistent with the rest of the hotel.

The location is fantastic and is central to everything in Gothenburg, which is an amazing city in itself - although if you do need to take taxis be warned that they are extremely expensive - 220kr to Liseberg which is <2kms!!!

  • Stayed December 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Blue_Gussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Avalonhotel, Manager at Avalon Hotel, responded to this review, 9 December 2011
Thank you for your fantastic re-view of Avalon Hotel. We are very pleased to hear when our guestes enjoy a nice and comfortable stay with us. It is also very nice to hear that you appreciated the city of Gothenburg.
Welcome back to us!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 bubbles Reviewed 3 December 2011

We arrived around 9pm at night and asked at check in about room service, to be told it was not available but we could order from a very limited menu or go to Mcdonalds (their words, not ours!) We chose from the list but when we got to our room, we found that it was indeed available for another 2 hours. That was the first niggle.

Our room (superior) was smaller than we expected, which was disappointing although on first glances it had some nice design touches. The wardrobe, for example, was very well organised with helpful compartments for various items to be neatly stored. There was also a beautiful rug, and a great sized bath which was very relaxing.

Negative comments: the wetroom flooded making the floor around the toilet very slippy; the smart flip up desk wasn't so smart in that the wood had warped (it is built over a radiator) so once you flip up the desk, it's difficult to push back into place; breakfast was ok but the hot food was cold on both mornings (this seems to be a particularly Scandinavian quirk) with no one was there to greet guests or show them to tables; and finally, the hotel bar doesn't serve drinks on a Sunday afternoon which we found very unusual.

There were good points and bad points about our stay but we did feel a rather disappointed overall. I certainly wouldn't rank it the same class as other 'design hotels'. Gothenburg, however, is a beautiful city and we could spend days wandering around.

  • Stayed November 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank eight7eleven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Avalonhotel, Manager at Avalon Hotel, responded to this review, 9 December 2011
Thank you for your response to your stay at Avalon last week-end. I am sorry that we did not meet the level of standard and service that you expected. Hopefully we will have the pleasure of welcoming you back to our hotel next time you are in Gothenburg so we can prove different.
Have a nice week-end.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Avalon Hotel

Property: Avalon Hotel
Address: Kungstorget 9, Gothenburg SE-411 17, Sweden
Region: Sweden > West Coast > Vastra Gotaland County > Gothenburg
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#3 Luxury Hotel in Gothenburg
#4 Romantic Hotel in Gothenburg
#5 Business Hotel in Gothenburg
#9 Family Hotel in Gothenburg
Price range (per night): ₹ 11,675 - ₹ 17,546
Hotel Class:4 star — Avalon Hotel 4*
Number of rooms: 101
Reservation Options:
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Also Known As:
Avalon Hotel Gothenburg

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