We (4 persons family) landed with Ryanair late night so we have decided to stay one night around Skavsta. I had booked this hotel several weeks before through booking.com.
At our arrival (almost midnight) we had the first "surprise". They were not able to find my reservation. I have to underline that I called them some days before to check whether everything was fine.
Eventually (even if they did not find the reservation), the receptionist gave us our room key.
Extra-tired children and quite disappointed parents.
We opened the door and...second "surprise"! 3 beds instead of 4...ok that was not really our lucky day!!!
Once again I talk to the receptionist and...what does she do???? She put a closed cot in the room and goes out without even saying a word....
I do not want to go on but how do you think we felt like?
I have to say that the following day we had a totally different service.
Furthermore I have to admit this is really a nice place to stay but...the welcome we got to this wonderful country was very bad!More
- Free Wifi
- Free Parking