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Reviewed 6 July 2018

We're a couple and stayed at the hotel between 15th and 18th of June. The hotel is very very nice, clean and comfort. The breakfast room is very big and there was always a table available no matter what. The breakfast was huge and had so many things to eat. The room was spacey enough and the bathroom was very clean with underfloor heating.
The hotel stuff was very polite, they helped us with everything we asked. Overall staying at this hotel was a great experience and the stuff helped to make our trip even better.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank mosha_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2018

The hotel is located a bit outside the old town, but enough restaurants around.
It is in the University area.
We used a 24 Hrs transit pass, was very convenient.
The rooms were clean and large. It was relatively warm when we were there and it looked like a large ventilation or cooling unit covering a good part of the ceiling.
However, it did not do anything, I have no Idea what it was for.
After consulting the front desk, there was only air circulation, meaning the window.
Having a room facing the front, there was a bit of noise early morning, I mean it is light at 4:00
The included breakfast was plentiful, except for eggs. But there was enough of other good food there.

Room Tip: I don't think, there are any rooms with a view, many tour buses stay there too
  • Stayed: June 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Cruiser_D_R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 July 2018

While this hotel is a little out of the centre it is convenient re transit. Only a five minute walk to the bus and 15 minutes to central station via bus and subway. Being in a safe neighbourhood it is quite even with windows open. The staff is very friendly and helpful. The buffet is very good, great variety and fresh!

There are a number of restaurants within walking distance but reservation maybe required and closing times are generally prior to 8:00 pm.

Room Tip: superior double rooms had king size bed and larger rooms than normal in Stockholm.
  • Stayed: June 2018, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Brian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2018

We love Stockholm and were having a wonderful time until we returned to our room and found valuable items were stolen. The safes are not big enough to hold electronic items like iPads or headphones, etc. and these were all taken from our room. Very disappointing because the hotel is really quite nice. I would have given this 4 stars if not for the theft.

Stayed: June 2018, travelled with family
1  Thank Leah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tiina K, Sales & Marketing Manager at Best Western Plus Time Hotel, responded to this reviewResponded 15 June 2018

Dear Leah W,

We are very sorry for the trouble this has caused you. This year we had our 10th anniversary and we have never had any problems like this. We can asure you that we take this very seriously and the incident has been taken care of by the right authority. In our rooms we have smaller safetyboxes for valuables as passports, wallets, jewellery etc. For larger items we do provide larger safetyboxes in the reception. This information can be found in the a-z information on the TV.

I personally have been dealing with you in this matter and as a goodwillgesture we have compensated you with an amount of your total hotelbill with us. I am aware that this ofcourse does not cover your total loss and the problems that you had. Neverthelsess, were glad to hear that you liked our nice city. But, once again, I am sorry for all the problems you had.

Reshi Chibba, Managing Director & Owner

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2018

We stayed some days in this hotel during our Trip to Stockholm. It was absolutely perfect.

The hotel is well located near the bus line 2 which goes directly into the city or to the underground station "Odenplan". With a travel card for the public transport you can get to all places in the city easily.

The room was spacious as well as the bathroom. The breakfast was amazing.

Overall a perfect stay for us. I would absolutely recommend this hotel.

  • Stayed: June 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Lars M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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