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Reviews (637)
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All reviewscovered courtyardglass roofcentral stationmain pedestriansmall fanfacing the streetinner yardsingle roomreception arearestaurants and shopswalking distancesmall roomunderfloor heatingfree coffeegamla stanbuffet stylehotel is located
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Reviewed 22 June 2017 via mobile

I enjoyed this hotel and stayed 2 nights with breakfast,
The breakfast was of good quality and choice, but go early as it gets busy and you have to hunt for
seating.
It has tea and cofee in the foyer which you can take a seat anytime.
TIP - there are fruit - apples,bananas,plums and oranges in the foyer which you can help yourself!

Stayed: June 2017, travelled solo
Thank J0hal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2017

Expectation were managed as this was no intended to be a luxury stay. However, due to very small rooms, endless stairs to reception and the lack of black-out curtains, it still was a disappointment and a less comfortable stay. In a country where summer nights are long, there is no excuse for not having proper (in fact any) black-out curtains. Breakfast was fine and staff were friendly.

  • Stayed: May 2017, travelled on business
    • Value
    • Cleanliness
    • Service
Thank FQ_traveller2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2017

One could easily miss the entrance to the hotel as it is adjacent to an Italian restaurant. On going through the door (usually kept locked) one sees an old type cage lift going past the lift it opens up into what looks like a large courtyard. This now has a glass roof forming an impressive atrium where the reception is located. This area is also used as a dining area at breakfast. The Reception staff were friendly and efficient and provided a good map of the city.
Fortunately we were allocated a room on the first floor so we didn't have to use the lift as my wife is unhappy at using open type lifts.
The room overlooked the front main sreet but there was no excessive noise. It was very clean and comfortable with a large TV (only about 6 channels but one was BBC News). There is tea making facilities, no bath but a shower which splashes into the basin area.
The buffet breakfast had everything one could want to set you up for the day which you need to as meals in the city are expensive.
When one returns to the hotel there is a coffee machine and usually cake in the Reception area. Staff were friendly and there is a luggage room to use after vacating the room.
One cannot say the hotel is reasonably priced at nearly £200 per night but on the dates we visited it was one of the cheaper priced hotels and I do not think we could have bettered it for the money.

Stayed: June 2017
Thank Oldtuggo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWHotelBentleys, Front Office Manager at Best Western Hotel Bentleys, responded to this reviewResponded 14 July 2017

Dear Oldtuggo,
Thanks for the nice and informative review. We are glad you and your wife enjoyed your stay with us.

Hope to se you again.
Sincerely
Ann, Front Desk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 May 2017

I stayed at the Bentleys hotel drottningsatan (twice) reasonably priced I had a small room but I did pay the lowest price. Very good breakfast, staff friendly both times had complimentary evening meal but not sure if they still do. Beautiful walks in and around this stylish city hoping to go later this year. Nice pub up the road the Queen's head visited daily for a pint.

Stayed: June 2016, travelled solo
Thank Royston C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWHotelBentleys, Front Office Manager at Best Western Hotel Bentleys, responded to this reviewResponded 19 June 2017

Dear Royston C,
We are glad that you had a nice stay with us.
The complimentary evening meal was discontinued in 2014 because of low interest.

We hope to see you again a third time!

Sincerely
Ann

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 May 2017 via mobile

I really enjoyed this hotel - it has character. The central room of the hotel is stunning, where breakfast is served, and you can get a beer or wine in the evenings. The single bed rooms are tiny, but it is overall very clean and comfortable. And great location within walking distance to many shops and restaurants.

Stayed: May 2017, travelled on business
Thank bakaplin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BWHotelBentleys, Front Office Manager at Best Western Hotel Bentleys, responded to this reviewResponded 19 June 2017

Dear Bakaplin,
Thank you for your nice review, we hope to have you as our guest again soon.

Sincerely
Ann

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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