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Reviews (96)
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All reviewsminutes from the airportstayed one nightpleasant staybusiness tripgreat hotelold towninstitutscandinaviasubwaytaxicityfloor
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Reviewed 25 June 2018

Logistics: This is a newer hotel very close to Karolinska University. Bus stop is 2 minutes away on foot and metro is 15 minutes away, Close to the metro station there is a promenade with pubs and restaurants close to the water. The airport buses stop near the hotel too.
Service: Breakfast is varied and good quality.
Room: The only reason for one less star: even though we have long nights in Stockholm with sunrise around 3AM in the summer, the room curtains were not dark enough which made sleeping tough.

Room Tip: South side away from elevator
  • Stayed: June 2018, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank L6529JUleilab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Felix B, Service Manager at Elite Hotel Carolina Tower, responded to this reviewResponded 27 June 2018

Dear L6529JUleilab,

Thank you for your kind comments of the hotel. It is great to hear that you had a good stay with us. Your comments and ideas are really important to us. We will talked w We wish you a warm welcome back to us in future.

Sincerely,
Felix Bordon,
Service Manager,
Elite Carolina Tower

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2018

Nice new hotel, very convenient if you are visiting Karolinska. Nice functional room, nice fitness and spa as well. Good breakfast buffet. If you want to go out for dinner you have to go downtown though.

  • Stayed: June 2018, travelled on business
    • Location
    • Cleanliness
    • Service
Thank GrandVoyageur13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Felix B, Service Manager at Elite Hotel Carolina Tower, responded to this reviewResponded 27 June 2018

Dear GrandVoyageur13,

Thank you for your review of the hotel. It is great to hear that you had a good stay with us. We wish you a warm welcome back to us in future.


Sincerely,

Felix Bordon,
Service Manager
Elite Carolina Tower

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 June 2018

We stayed for a whole week during a congress, and I have to say it was lovely. First of all, the staff at the hotel was excellent, very thoughtful, and costumer oriented (especially Felix!). The room was very nice, lovely view, had everything I needed during my stay. Room service on point too. We also had dinner one night at the hotel´s restaurant and the chef did an amazing job. I would definitely consider going back again if i get the chance.

  • Stayed: June 2018, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank tomasguilla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Felix B, Service Manager at Elite Hotel Carolina Tower, responded to this reviewResponded 20 June 2018

Dear Tomas,

Thank you very much for your wonderful feedback!
It makes us really happy to hear your positive comments about our hotel Elite Carolina Tower. It really hope that you have another opportunity to come and stay with us and to recommend to all your relatives.

Sincerely,
Felix Bordon
Elite Carolina Tower

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2018

Jeannette R, Argentina.
Rooms are cosy, very clean and well maintained. Staff very polite and helpfull.Easy access to city by bus and metro, train.I stayed there 5 nights on a business trips. Breakfast is excellent. I dinned there twice and the food was excellent.

  • Stayed: June 2018, travelled on business
    • Location
    • Cleanliness
    • Service
Thank JeannetteBertu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Felix B, Service Manager at Elite Hotel Carolina Tower, responded to this reviewResponded 19 June 2018

Dear Jeannette,

Thank you very much for taking the time to give us feedback on your recent stay with us.

We are really happy to hear that you enjoyed the stay at our hotel Elite Carolina Tower. A company is only as good as the people it keeps and we are really blessed about our entire staff.

I hope we will get the opportunity to welcome you back in Stockholm again.
Thank you again for sharing your feedback.

Kind regards,
Felix Bordon
Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 June 2018 via mobile

It's a nice hotel, clean and we'll maintained. The staff are friendly and polite.
Room is cosy and everything works.
WiFi is free and fast throughout the hotel. it's open without requiring login and no restrictions on the number of decides you can connect with. Downstream I could clock 100 Mbps on Soeedtest.
The only black spot for this trip is a colleague who had her handbag stolen while having breakfast in the ground floor restaurant. This is the first I have encountered in any hotel public area I have visited.
Security needs to be better .

Stayed: June 2018, travelled on business
1  Thank Alan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Felix B, Service Manager at Elite Hotel Carolina Tower, responded to this reviewResponded 19 June 2018

Dear Alan T,

Thank you for your feedback about your recent stay with us. It makes us really happy that all your stay was excellent until the incident with the stolen bag. As we told you at the reception, we are working with the police and with the help of the cameras we will do our best to improve our security.

My apologies again for the inconvenience of the incident. It makes us really sad that it happened at our hotel. We promise that we will do our best to improve the security and avoid that this can happen again.

I hope we will get the opportunity to welcome you back at one point to give you a better experience. Thank you again for sharing your feedback.

Kind regards
Felix Bordon
Service Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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