Stayed at this hotel with my husband for a weekend in February. We were checked in quickly if somewhat curtly and were requested to pay on arrival. not a problem but the receptionist on duty was not particularly friendly. My husband queried the bill as the price did not tally with the price he had been quoted when booking. The receptionist then quite rudely said that the given price was the cheapest they ever have. This considered, the hotel is overpriced.
The rooms are well equipped, clean and modern and therefore not very personal. Our first night was spent in a room facing inwards. The room was fine, but when we turned the ventilation fan off (because it was very loud and difficult to sleep), the room became very warm and stuffy despite the outside temperatures being well below freezing (-12 degrees C). The windows dont open in the inward facing rooms. The next morning I asked about this at reception and was told that the hotel doesnt have A/C and the only way to keep the room ventilated is to use the fan. We were offered another room facing outwards with a great view and this solved the problem for us.
The breakfast was fine but I agree with previous reviewers it was fairly average for this type of hotel. The best thing about this hotel is the location. Its next to the railway station, the ferry terminal and the centre of town.
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- Also Known As:
- Elite Hotel Helsingborg