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All reviews city centre jacuzzi and sauna relax area water bus close to the airport small gym bella center business trip public transportation bus stop business hotel modern hotel reception area clean rooms top floor breakfast buffet is taxi
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Reviewed 21 September 2018

  • Stayed: September 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with ScandicHotels.com
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
KimC4930, F&B Manager at Scandic Sluseholmen, responded to this reviewResponded 5 October 2018

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Reviewed 14 September 2018 via mobile

This hotel is beautifully presented, staff welcoming and the beds extremely comfortable. The breakfast buffet is first class. However, If you are coming to explore the delights of Copenhagen it is less than convenient. There is a bus stop, and the station is a 10 minute walk away and the Copenhagen public transport system is superb but its no place you can pop back to after the end of a day's sightseeing and then walk out for dinner (for e.g.). This place is aimed at those with their own cars or on tour buses. There is nothing to do and nowhere local to go in the evening other than the hotel dining room. The lobby is the only place to sit, and the chairs are less than comfortable. The coffee machine flashed a maintenace required sign throughout our stay and the bar was pricey even by Danish standards. Relaxing in a standard room is not really an option. No tea/coffee/water and the one chair was very uncomfortable. All that said, we had a perfectly ok stay and if you were looking to buy property there is a genuinely lovely development of flats to explore nearby.

Stayed: September 2018, travelled as a couple
Thank teacherontheloose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VickyB2866, Guest Relation Assistant at Scandic Sluseholmen, responded to this reviewResponded 19 September 2018

Dear Guest,

Thank you very much for your review.

I am very pleased to hear that you had an overall great experience. For your next stay I will advice you to have a look at our superior rooms, where you will find tea- and coffee facilities as a standard. I am very sorry to hear that you did not find our furnitures comfortable both in the lobby and in the room. I will pass on your feedback to my manager. Thank you very much for your comments.

We really hope to see you again next time you are in Copenhagen. You are always more than welcome.

You may have a wonderful day.

Best regards
Vicky Broberg

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Reviewed 10 September 2018 via mobile

I was unfortunately here on a course :-( The vegetarian food was pasta with creamy cheese. Please don't stay here ❤️ The none vegetarian had chicken and potatoes for lunch and dinner. Let the devil take them!!

Stayed: September 2018
Thank Thomas C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VickyB2866, Guest relation assistant at Scandic Sluseholmen, responded to this reviewResponded 13 September 2018

Hi Thomas,
Thank you for your feedback, we are truly sorry that we could not cook to your satisfaction.
The vegetarian dish you were offered is the organic lemon pasta from the Isle of Bornholm with parmesan cream, from our a la carte menu. We added some seared fresh cherry tomatoes to give the dish some acidity. As you rejected that dish the chefs swiftly made you some wok roasted vegetables, which you rejected as well, as I have been told by the waiter who had the priveledge of serving for you that particular evening. We try our best every day to fulfill the expectations of all our guests, even to exceed them. Unfortunately some times we are unsuccessful, and thats were we are truly glad that our guests like you give us useful feedback, so that we can learn from experience and improve our product as we go.

I wish you a great afternoon and thanks again for giving us your beedback.

PS: The devil hasn't been by yet and all teammembers are still accounted for :-)

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Reviewed 8 September 2018

Excellent hotel, close to the airport and city center. Hotel staff was really helpfull and excellent, will stay and this hotel again when im back in Copenhagen. Rooms are very clean and comfy beds for a good rest

  • Stayed: September 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with ScandicHotels.com
Thank jbella765492
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VickyB2866, Guest Relation Assistant at Scandic Sluseholmen, responded to this reviewResponded 10 September 2018

Dear Guest,

Thank you very much for your amazing review.

We are very proud to read your wonderful comments - Wow!

We are looking forward to seeing you again next time you are in Copenhagen. You are always more than welcome.

You may have a lovely day.

Best regards
Vicky Broberg

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Reviewed 5 September 2018

been to this hotel several times for business trips and can only write kind words about it.

about the positives:

1) ready for late check-ins
2) tidy and comfortable rooms
3) good roomservice
4) decent transportation to city centre

this is an ideal place if you in Copenhagen for work. however, if its leisure that youre seeking not so much:

1) no real infrostructure around
2) might be loud during the day since on one side of the building there is a railway and a big road is on the other one

  • Stayed: September 2018, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank Ņikita R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VickyB2866, Guest Relation Assistant at Scandic Sluseholmen, responded to this reviewResponded 10 September 2018

Dear Nikita,

Thank you very much for your review.

I am very pleased to see that you enjoy staing with us over and over again. That is absolutely perfect!

Thank you for sharing your experiences!

We are looking forward to seeing you again next time you are in Copenhagen. You are always more than welcome.

You may have a wonderful day.

Best regards
Vicky Broberg

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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